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How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%


John Lewis extends ‘Zoom shopping’ with launch of personal shopping service…

John Lewis extends ‘Zoom shopping’ with launch of personal shopping service…


9% rise in online sales helps Next have a better than expected Q2

9% rise in online sales helps Next have a better than expected Q2


AO adopts AI in its mobile division to continue customer service-led growth

AO adopts AI in its mobile division to continue customer service-led growth


Move to ecommerce has made shoppers demand that brands they deal with be more environmentally friendly

Move to ecommerce has made shoppers demand that brands they deal with be more environmentally friendly


Kingfisher sees ecommerce surge 200% across May and June as click and collect comes into its own

Kingfisher sees ecommerce surge 200% across May and June as click and collect comes into its own


Armani redesigns as a omni-channel retailer in partnership with Yoox Net-A-Porter

Armani redesigns as a omni-channel retailer in partnership with Yoox Net-A-Porter


Missguided rolls out contact-free convenient deliveries and returns with lockers from InPost UK

Missguided rolls out contact-free convenient deliveries and returns with lockers from InPost UK


Hammerson launches crowd checker app to make shoppers feel safe to return to its malls

Hammerson launches crowd checker app to make shoppers feel safe to return to its malls


Consumers still planning to spend this Christmas – but it will move online and will start on a belated Prime Day

Consumers still planning to spend this Christmas – but it will move online and will start on a belated Prime Day

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