New Look chief executive Nigel Oddy this week said that the retailer still believes in the future of the store within an omnichannel context following its landlords and creditors’ acceptance of a new company voluntary arrangement (CVA) that enables it to bring its store rents in line with turnover
Selfridges is to introduce online rentals and in-store repairs as it transforms the way that it sells, and that its customers shop. From today it’s introducing a new Project Earth environmental model that it says will change the business for good
How did luxury shoppers buy during and after the Covid-19 pandemic and lockdowns in the UK and US? Watches of Switzerland had some answers today as it reported a leap in online sales and said that shoppers bought more from its regional shops and less in London as tourism fell.
More than half of Joules’ sales were made online for the first time during its latest financial year while in-store sales fell by a fifth - with trends that were already affecting the business accelerating as a result of the coronavirus pandemic. But Joules says its 128 shops remain an important part of its ’total retail’ multichannel model - as long as it can ensure ‘suitable’ rents.
Hobbycraft has set out plans for multichannel expansion following on from a financial full-year in which its online sales grew by 19%. This year, the retailer has seen ecommerce turbocharged - reporting internet retailing sales growth of 200% when the 12-week Covid-19 lockdown channelled all of its sales online
Pets at Home showed how it invested in omnichannel services during the Covid-19 lockdown and now plans to continue to do so amid signs that demand is growing both for pets and for digital ways of buying. Omnichannel sales grew by a record 71% in its first quarter but store and vet revenues both fell, taking the business to an overall 1% drop in revenues.
Games Workshop has hailed its latest figures as the best set of results in its history so far – despite the Covid-19 lockdown that brought its business entirely to a halt for six weeks towards the end of the year.