The company says that its multichannel model gave it the flexibility to react when trading restrictions affected its UK stores in November and December

In other news: Moonpig to float, rising cost of VAT post-Brexit, footfall and Hammerson on rents

19 Jan 2021by Chloe Rigby

We round up the other stories of interest to multichannel and ecommerce retailers this week. Today we cover Moonpig, footfall, Hammerson and post-Brexit VAT for smaller retailers

Annual Data Delivery Ecommerce EU Online Other People Selling Technology UK

N Brown Group sees sales start to recover after pivot towards homewares and gifts

15 Jan 2021by Chloe Rigby

Jacamo and Simply Be owner N Brown Group today says sales are recovering for its key brands after Covid-19 knocked its core clothing market off course last year. The home shopping group has benefited from a pivot towards selling homewares and gifts, which now account for 42% of its sales

Brands Clothing Covid-19 Homeware Industry Online Other Product Research Selling UK

Games Workshop grows its audience and its sales online and across channels despite Covid-19

12 Jan 2021by Chloe Rigby

Games Workshop has grown its audience, sales and profits online and across sales channels despite Covid-19 restrictions restricting its stores in the first half of its financial year

Covid-19 EU Events Online People Products Research Retailer Selling UK Views Workshop

PREDICTIONS 2021 How will the shopping experience change in 2021?

08 Jan 2021by Scarlette Isaac

We’re running a series of predictions about how the ecommerce and multichannel retail industry will develop in 2021 and beyond. Today we explore how retailers may experiment with new ways of selling to customers.

2021 predictions Industry Selling

Next fourth-quarter online sales growth comes close to compensating for in-store losses – but full-year profits expected to halve

05 Jan 2021by Chloe Rigby

Shoppers bought so much more online from Next over the peak trading period that the retailer has almost closed the gap left by sales lost in-store as a result of Covid-19 closures. But the shift away from stores is set to cut its pre-tax profits by more than half, the retailer warned today

Clothing Covid-19 Location Online Peak Product Research Retailer Selling UK

PEAK 2020 Online sales grew by 74.7% in November compared to last year: ONS; plus latest IMRG Black Friday insights

18 Dec 2020by Chloe Rigby

Online sales grew by 74.7% in November compared to the same time last year, according to the latest official figures, as shoppers turned to ecommerce to buy during a peak trading period that coincided with lockdown

Books Clothing Covid-19 Ecommerce Industry Jewellery Online Other Peak Physical Store Selling UK

Value, trust and choice paramount for buyers, but different shopper tribes require a nuanced approach

16 Dec 2020by Paul Skeldon

Good value for money is a top priority for shoppers this year, with two thirds (67%) suggesting it has become more important since the start of the pandemic.

Customer Selling

PEAK 2020 How couriers and retailers are responding to the ‘exceptionally high’ number of parcels to be delivered this year

11 Dec 2020by Chloe Rigby

This year’s Black Friday, when more sales than ever took place online, has been inevitably followed by a rise in deliveries that is now proving testing for couriers and postal services

Covid-19 Delivery Ecommerce Events Health Online Peak People Research Selling UK

Beauty app taps into social commerce to reimagine make up selling

09 Dec 2020by Paul Skeldon

Social commerce app AGORA is aiming to shake up the beauty industry, allowing fans to monetise their talents by offering direct sales links from content to products featured in their videos.

Growth 2000 Growth 3000 Europe Health & Beauty Mobile Selling Social Commerce