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Snapchat taps into social selling boom with launch of dynamic ads

Snapchat taps into social selling boom with launch of dynamic ads

03 Jun 2020by Paul Skeldon
To tap into the swift shift in D2C and retailer ecommerce brought about by the coronavirus pandemic, Snapchat has joined the social media foray into ecommerce with the launch of dynamic ads.
Growth 2000MarketingMobileSellingsnapchatSocial Commerce
Mobile operator Three fills customer service gap online with better Q&A

Mobile operator Three fills customer service gap online with better Q&A

03 Jun 2020by Paul Skeldon
With its stores shut, mobile network operator and phone retailer Three has seen improved online sales and service levels after focussing on how to better answer customer questions on its web and mobile sites.
IndustryMobileSelling
How Card Factory aims to emerge from Covid-19 with a more multichannel business

How Card Factory aims to emerge from Covid-19 with a more multichannel business

02 Jun 2020by Chloe Rigby
Card Factory today said that it would continue to develop its strategy of making its products available to customers however they want to buy – whether that’s online, in a shop or via a third-party retailer. Coming out of lockdown, it is looking to develop new innovative ways for its customers to buy that will enable them to visit shops less often while spending more
Covid-19CustomerEcommerceOnlineOtherProductProductsResearchRetailerSellingThe CustomerUK
Half of all ecommerce-related searches on Google never result in consumers clicking through to a retail or other website

Half of all ecommerce-related searches on Google never result in consumers clicking through to a retail or other website

27 May 2020by Paul Skeldon
Nearly half of all ecommerce-related searches on Google never result in consumers clicking through to a retail or other website, according to a new study by Searchmetrics
CustomerGrowth 2000MarketingSelling
How leading UK retailers are approaching safe distancing in-store in practice

How leading UK retailers are approaching safe distancing in-store in practice

26 May 2020by Chloe Rigby
By June 15, just under three weeks from now, all retail shops will be able to open – as long as the coronvirus infection rate is under control. The government has now issued guidance on what retailers can do to ensure that customers and staff can shop safely. Many will also look to the practical example of what other retailers, from supermarkets to hardware stores, are doing to manage customer and staff safety in their shops. This is what some of them are doing
Covid-19CustomerDeliveryLocationOnlineOtherPaymentRetailerSellingTechnologyUK
Facebook taps into growth in ecommerce with launch of Shop feature for retailers

Facebook taps into growth in ecommerce with launch of Shop feature for retailers

20 May 2020by Paul Skeldon
Social media giant Facebook has launched a new Shop feature, which will allow retailers to sell on its platform and to integrate selling from Instagram too.
Growth 2000IndustryMarketplacesMobileSellingSocial CommerceStrategy and InnovationTechnology
N Brown Group sales down by a quarter in the last six weeks

N Brown Group sales down by a quarter in the last six weeks

19 May 2020by Chloe Rigby
Online and catalogue retailer N Brown says its sales have fallen by a quarter over the last six weeks, although its trading has improved from levels experienced in early March
AnalystBrandsClothingCovid-19CustomerDataMarketingOnlineOtherPaymentProductProductsRetailerSellingUK
Oasis and Warehouse staff to be made redundant as administrators fail to save it

Oasis and Warehouse staff to be made redundant as administrators fail to save it

30 Apr 2020by Chloe Rigby
More than 1,800 members of staff at Oasis and Warehouse are to be made redundant after administrators were unable to rescue any parts of the business as a going concern
Google giving retailers free product listings on its Google Shopping service

Google giving retailers free product listings on its Google Shopping service

22 Apr 2020by Paul Skeldon
Google has brought forward its plans to make it free for merchants to sell on Google Shopping as it looks to help retailers in the lockdown.
Google ShoppingGrowth 2000IndustryMarketplacesSelling
Aldi to sell groceries online for the first time in the UK – in food parcels for self-isolating shoppers

Aldi to sell groceries online for the first time in the UK – in food parcels for self-isolating shoppers

16 Apr 2020by Chloe Rigby
Aldi is to sell groceries online for the first time in the UK, as it puts food parcels for vulnerable and self-isolating shoppers on sale on its website

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