For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond

Search volume and speed on the rise as consumers turn engines when starting purchase journey, study finds

18 Dec 2019by Paul Skeldon

Consumers are getting clicking on more search results and doing so more quickly than ever before – highlighting how search is starting to become a force in the online retail purchase funnel once again

Mobile Selling Technology

Brand Search Tracker: December 2019

16 Dec 2019by Alex Sword

This is the first edition of our Brand Search tracker, which will be updated on a quarterly basis. Using data from Pi Datametrics, it looks at the most searched brands on Google and the ones with the biggest percentage increase in searches.

Marketing Selling

GENERAL ELECTION 2019 What might the result mean in practice for retailers?

13 Dec 2019by Chloe Rigby

What will the incoming Conservative majority government mean for online and multichannel retailers? We take a look at the manifesto, the October 2019 EU UK Withdrawal Agreement and hear from the British Retail Consortium to read the runes

Data EU Industry Online People Selling UK

Interflora becomes first UK retailer to launch ‘V-Commerce’ Alexa Skill

11 Dec 2019by Paul Skeldon

Interflora has launched a first-of-its-kind Amazon Alexa skill allowing customers to order and pay for flowers using only their voice. In what is a first for the UK’s retail sector, customers can now ask Alexa to ‘Open Interflora’, place an order, check out with Amazon Pay and send the flowers all through one simple voice interaction

Interflora Mobile Selling voice commerce

PEAK 2019 Online pre-Christmas discounting continues while returns could peak today

09 Dec 2019by Chloe Rigby

Retailers continue to discount after the Cyber weekend events, while predictions suggest that this week will see returns peak. Plus we look at how Christmas deliveries are made by ferry to tiny Brownsea Island

Brands Data Delivery Focus Grocery IRUK Top500 Manager Online Peak People Research Retailer Selling UK

Migros shutters “social shopping” platform AMIGOS

28 Nov 2019by Alex Sword

Migros is closing down its “social shopping” platform, claiming that while it was a valuable experiment it had failed to achieve its objectives.

IREU Top500 Selling

£13bn boost for manufacturers if they cut out wholesalers and shops and go D2C

20 Nov 2019by Paul Skeldon

Entrepreneurial British manufacturers are expected to benefit from a massive £13bn boost as they increasingly cut out retailers and wholesalers and sell their products direct to consumers in one of the biggest shake-ups the industry has seen in generations

D2C Industry Selling Strategy & Innovation Strategy and Innovation

PEAK 2019 From predictions of slow growth to when, where and how shoppers plan to buy on Black Friday

19 Nov 2019by Chloe Rigby

Studies out this week suggest that retail will grow slowly over peak trading 2019, while also offering insights as to where, when and how shoppers like to buy

Brands Customer Marketplaces Peak 2019 Selling