Themes

European shoppers open to ‘shoppertainment’ as Chinese live streaming starts to take off

24 Feb 2021by Paul Skeldon

As many as 70% of European shoppers are at least interested in experimenting with live streaming ‘shoppertainment’ as a way of enhancing their experience of ecommerce, a study by Chinese marketplace giant AliExpress reveals

COVID-19 boosts augmented reality adoption among UK shoppers

17 Feb 2021by Paul Skeldon

A quarter (25%) of UK consumers are open to trying on clothes using augmented or virtual reality to avoid physical fitting rooms during Covid-19

Covid-19 fast fashion Mobile Strategy & Innovation Strategy and Innovation Technology

... and looks to transform online homewares with mobile AR Room Builder tool

17 Feb 2021by Paul Skeldon

Homeware retailer Cox & Cox is rolling out ‘Room Builder’ software that will allow customers to design rooms virtually – from furniture to paint colour – save it, share it and message it in as it adapts to the online homewares boom

Cox & Cox Growth 2000 Homeware Strategy and Innovation Technology

John Lewis & Partners rolls out 3D visualisation to bolster its Home Design appointments

27 Jan 2021by Paul Skeldon

Following trials, John Lewis & Partners is set to roll out 3D visualisation for all Home Design Appointments. The new technology will be used by Home Design Stylists to showcase their interior design work to customers.

Industry John Lewis Mobile Strategy & Innovation Strategy and Innovation

Google trials ability to shop from YouTube videos on mobile

20 Jan 2021by Paul Skeldon

Google is trialling a new way to shop from YouTube videos, as it looks to ramp up how video commerce can be made easier.

Google Mobile Strategy and Innovation Video commerce YouTube

Best bits PART 1: RetailCraft 23 - "Bring a smile to customers' faces" - Pepsico Europe and Whittards of Chelsea

06 Jan 2021by Scarlette Isaac

Brands Covid-19 Industry Podcast retailcraft Retailer Strategy and Innovation

Best bits PART 2: RetailCraft 23 - "Bring a smile to customers' faces" - Pepsico Europe and Whittards of Chelsea

06 Jan 2021by Scarlette Isaac

Covid-19 Industry Strategy and Innovation

Zalando invests in machine learning to drive next generation ecommerce

25 Nov 2020by Paul Skeldon

Europe’s largest online fashion and lifestyle platform switches to AWS machine learning to personalise, optimise and create ‘try on’ services in major upgrade

Industry International Strategy & Innovation Strategy and Innovation Technology Zalando

Instagram adds new ‘Shop’ and ‘Reels’ tabs to make discovery and purchase from posts easier

18 Nov 2020by Paul Skeldon

As social and video commerce continue their rapid ascendency in a locked down world, Instagram has added a Shop tab to its home screen , making it easier for users to buy the things they find in the videos and images posted on the site. The social network is also enhancing its Reels feature to aid discovery.

Growth 2000 Growth 3000 Europe Marketing Marketplaces Mobile Resilience Social Commerce Strategy and Innovation Technology Video commerce

Debenhams launches virtual beauty consultations to reach its customers while shops are closed

16 Nov 2020by Chloe Rigby

Debenhams has opened a virtual beauty room as it looks for new ways to reach its customers at a time when many of its its shops are closed as a result of the second Covid-19 lockdown in England

Debenhams RXUK Top500 Strategy and Innovation

Luxury Sector Report 2021 in discussion - Webinar

"RetailX and Watchshop" - Post-Peak, Post-Brexit, Post-Pandemic? - Webinar

EDITORIAL Can the new UKDBA save retail from the march of social commerce?

EDITORIAL UK stores to stay closed until (at least) April 12: retailers respond – and continue to innovate online

GUEST COMMENT Five ways fashion brands can bring the online experience to life

RXUK Top500 Report 2021

IKEA UK reports strong sales performance in fy20, accelerating plans to become more affordable, accessible and sustainable

eBay invests in small businesses that support disadvantaged communities