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UK mobile spend set to double to £33.2bn in the next five years: GlobalData

UK mobile spend set to double to £33.2bn in the next five years: GlobalData

16 May 2019by Chloe Rigby
Mobile will continue to be the fastest growing area in the UK retail market, with spend set to increase by £17.1bn in the next five years to reach £33.2bn by 2024, according to new research from GlobalData
GlobalDataStrategy and Innovation
Debenhams set to press on with transformation, after CVA proposals win creditor backing

Debenhams set to press on with transformation, after CVA proposals win creditor backing

10 May 2019by Chloe Rigby
Debenhams is set to embark on a store closure and business restructuring programme after it won backing from its landlords for a CVA programme that will see it close 22 stores next year
CVADebenhamsIRUK Top500Strategy and Innovation
Adolfo Domínguez: Rethinking the designer experience for the online world

Adolfo Domínguez: Rethinking the designer experience for the online world

29 Apr 2019by Alex Sword
Patricia Alonso, ecommerce and marketing director at Adolfo Domínguez, talks about creating an omnichannel "continuum" through the likes of customer data.
IREU Top500Strategy and Innovation
Blind and visually impaired passengers can be guided and even shop at Gatwick via the camera on their phone

Blind and visually impaired passengers can be guided and even shop at Gatwick via the camera on their phone

25 Apr 2019by Paul Skeldon
Blind and visually impaired passengers at Gatwick can now call a professionally trained agent 24 hours a day who will use the camera on the passenger’s mobile to guide them through the airport, help them read documents or flight information and even shop
disabilityLocationMobileStrategy and Innovationvisually impaired
John Lewis uses AR to offer try before you buy for lipstick as cosmetic sales boom on app

John Lewis uses AR to offer try before you buy for lipstick as cosmetic sales boom on app

25 Apr 2019by Paul Skeldon
Shoppers at John Lewis & Partners can now try on more than 300 lipsticks with nothing more than their smartphone as part of its latest augmented reality (AR) app feature.
BrandsCosmeticsIndustryJohn LewisMobileSellingStrategy and Innovation
How Waitrose staff generated 4000 innovation ideas

How Waitrose staff generated 4000 innovation ideas

24 Apr 2019by Alex Sword
Waitrose’s staff are taking the lead in generating ideas for projects that can reduce friction for customers, according to its head of in-store innovation.
IREU Top500Strategy and Innovation
Global skincare company Jurlique gets personal with digital revamp

Global skincare company Jurlique gets personal with digital revamp

24 Apr 2019by Paul Skeldon
It doesn’t really get more personal than the customer’s very skin and Jurlique, a global natural skincare manufacturer, is looking to leverage the personal as part of a revamp of its ecommerce site and digital strategy.
BrandsCosmeticsIndustryJurliqueMobileStrategy & InnovationStrategy and Innovation
Time to unify? Omnichannel shoppers spend 15% more than the rest

Time to unify? Omnichannel shoppers spend 15% more than the rest

24 Apr 2019by Paul Skeldon
Truly omnichannel shoppers who regularly buy from a retailer both on and offline spend 15% more per purchase than other shoppers, a study shows.
CustomerMobileomnichannelPaymentsStrategy and Innovation
MediaMarktSaturn innovation chief: “Things we see as gimmicks today may be very important in the future”

MediaMarktSaturn innovation chief: “Things we see as gimmicks today may be very important in the future”

17 Apr 2019by Alex Sword
To lead “innovation” for a multinational consumer electronics company may sound like a daunting task, but since January 2018 this has been Martin Wild’s responsibility at MediaMarktSaturn.
IREU Top500Strategy and Innovation
River Island introduces machine learning to improve store stock forecasting

River Island introduces machine learning to improve store stock forecasting

17 Apr 2019by Alex Sword
River Island has introduced machine learning technology to help it anticipate spikes in demand for products.
LocationProductStrategy and Innovation

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