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EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

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Subscription market booms as UK consumers seek mood boost during lockdown

24 Mar 2021by Paul Skeldon

The subscription market in the UK has received a major boost over the most recent lockdown as consumers have signed up in droves to digital and physical subscription services to lift their mood

New office supplies subscription service aims to cut the costs of home working

22 Mar 2021by Chloe Rigby

A new subscription service offers employers the opportunity to order online to have the office supplies their staff need delivered directly to them each month

Covid-19 Industry Online Research Subscription Technology UK

Largest ever share of sales takes place online in locked-down February, while in-store sales fall

09 Mar 2021by Chloe Rigby

Ecommerce took its largest share of the market yet in February during lockdown 3.0, according to the latest figures from the BRC, while BRC and IMRG data both show strong online sales growth for the month. Barclaycard data, meanwhile, shows stronger spending on essential items - and much weaker spending on non-essential products

Clothing Customer Data Ecommerce Events Garden Grocery Home and Garden Jewellery Marketplaces Mobile Online Peak People Product Products Research Subscription UK

Hotel Chocolat sees more than half of sales start online as digital ‘more than mitigates’ retail disruption

02 Mar 2021by Chloe Rigby

Virtual tastings, subscriptions and online sales have all helped Hotel Chocolat to counteract the effects of Covid-19 disruption in a pivot to digital

Covid-19 Customer Online Peak People Research Retailer Subscription UK

Unilever focuses strategy on ecommerce as online sales grow by 61% during Covid-19 lockdown – but overall turnover falls

04 Feb 2021by Chloe Rigby

Unilever’s ecommerce sales grew by 61% in its latest financial year as shoppers turned online to buy its hygiene and ‘at home’ food brands during Covid-19 lockdowns. Ecommerce and digitisation are now one of Unilever’s five strategic choices

Brands Covid-19 Customer Delivery Ecommerce Europe Online Products Resilience Selling Subscription Technology UK

Subscription retail climbs in 2020 with more than a third of UK shoppers signed up to a service

03 Feb 2021by Paul Skeldon

Customers’ interest in subscription-based buying has also seen an increase over the past year, with more than a third (37%) of consumers have subscribed to a paid next-day delivery service such as Amazon Prime – 9% more compared to two years ago.

Growth 2000 Industry Selling Subscription

Subscriptions for physical goods to hit $263bn by 2025, overtaking digital subscriptions

14 Oct 2020by Paul Skeldon

The market for consumer subscriptions for physical goods will grow from an expected $64 billion in 2020 to more than $263 billion in 2025, a new report from Juniper Research suggests.

Customer Growth 2000 Growth 3000 Europe Resilience Selling Subscription

Retailers already discounting as Amazon Prime Day sets the mood for peak trading 2020

09 Oct 2020by Chloe Rigby

Analyst Brands Covid-19 Customer Data Delivery Focus Online Other Payment Peak Products Subscription UK

Amazon offers luxury brands a new route to market

15 Sep 2020by Chloe Rigby

Amazon said today that it was moving into the luxury category, with selected shoppers to receive invitation-only access to brands including Oscar de la Renta via their mobile devices

Brands Clothing Customer Delivery Focus Jewellery Jewellery and Accessories Marketplaces Merchandising Mobile Online Other Products Research Subscription Technology The Customer UK

Retail subscriptions jump 50% in lockdown with food boxes, wine and grooming leading the way

24 Aug 2020by Paul Skeldon

The lockdown has fuelled a boom in retail subscription services, with research showing that UK consumers now have an average of seven per household and spend around £46 a month – £552 a year – on subs.

Covid-19 Growth 2000 Industry Resilience Strategy & Innovation Strategy and Innovation Subscription

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