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GUEST COMMENT How will COVID-19 really affect the future of retail?

24 Sep 2020by Mike Callender

EDITORIAL How the meaning of online is evolving – and who are going to be the winners

24 Sep 2020by Paul Skeldon

EDITORIAL How Covid-19 continues to affect retailers, both online and offline

22 Sep 2020by Chloe Rigby

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

Strategy and Innovation

DFS sales and profits fall as a result of the Covid-19 lockdown, although online sales remain strong and business now recovering

Strategy and Innovation

Holland & Barrett customers can now build their shopping basket from the Covid-secure queue

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Amazon to help shoppers buy sustainably in drive to be carbon-neutral by 2040

23 Sep 2020by Paul Skeldon

Amazon has launched a climate-friendly programme that will see more than 25,000 products displayed with a ‘Climate Pledge Friendly’ label to help shoppers make sustainable choices when shopping.

How Primark sales have changed as a result of Covid-19 lockdowns and broader changes in the way its customers now live and work

07 Sep 2020by Chloe Rigby

The retailer says shoppers are now buying in a notably different way from before Covid, with sales down in its city centre shops but higher in retail parks

Covid-19 retail resilience Sustainability the changing high street

Co-op teams up with Pinga for next step in 2020 ambition of same-day deliveries from more than 650 UK shops

04 Sep 2020by Chloe Rigby

The Co-op is promising zero emission online grocery deliveries in East London through a new partnership focused on sustainability - as it creates 1,000 new jobs in a way that it says reflects changing shopping habits

Sustainability

How 2020 has seen years of change take place in brand retail in just months

28 Aug 2020by Chloe Rigby

From Covid-19 to Brexit and the environmental: Chloe Rigby explores the issues that have changed the way brands do business in 2020

Brexit Covid-19 RetailX Brand Index 2020 Sustainability

Understanding Europe's up and coming retailers – and the context in which they operate

24 Aug 2020by Chloe Rigby

Retailers selling products from fashion to fragrance, from sports equipment to auto equipment and many more feature in the first annual RetailX European Growth 3000. The index showcases the breadth and depth of a vibrant online and multichannel retail industry that has grown steadily over recent decades.

Brexit Growth 2000 Growth 3000 Europe Sustainability

Amazon online grocery sales tripled and its profits doubled in the second quarter of its financial year

31 Jul 2020by Chloe Rigby

Amazon says its online grocery sales tripled in the second quarter of its financial year, compared to the same time last year. The US retailer, which sells in the UK via the Amazon UK website, expanded its grocery delivery capacity across its markets by more than 160% during the quarter and tripled the number of locations where shoppers can pick up their groceries. And today the company reported sales up by 40% and profits by 100% in the second quarter of its financial year – despite spending $4

Amazon Covid-19 online grocery Sustainability

… and rolls out electric delivery vans across JLP and Waitrose as home delivery soars

29 Jul 2020by Paul Skeldon

The John Lewis Partnership, ranked Elite in RXUK Top500 research, and its sister store Waitrose, are to increase the use of electric delivery vehicles as home delivery continues to soar as lockdown ends.

Delivery Industry John Lewis Sustainability Waitrose

Move to ecommerce has made shoppers demand that brands they deal with be more environmentally friendly

29 Jul 2020by Paul Skeldon

For many consumers, the temporary closure of physical shops has provided the opportunity to reassess and re-evaluate their shopping habits and from this a new ‘conscious consumer’, more aware of the environmental impact of their purchases, has emerged from the coronavirus lockdown.

Resilience Sustainability

Missguided rolls out contact-free convenient deliveries and returns with lockers from InPost UK

22 Jul 2020by Paul Skeldon

Fashion chain Missguided is aiming to keep shoppers safe and save money on missed deliveries and returns with the roll out of self-service parcel lockers with InPostUK.

Delivery InPost UK missguided Resilience Sustainability