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EDITORIAL How the balance between online and the store continues to shift as a result of Covid-19

03 Jul 2020by Chloe Rigby

GUEST COMMENT How retailers should be using AR

03 Jul 2020by Marc Uible

GUEST COMMENT How tech is driving the reinvention of the High Street

02 Jul 2020by Stefan Spendrup

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The 2020 RXEU Europe Growth 3000

In the first RXEU Growth 3000 report, we publish the list of 3,000 companies that follow our previously-published RXEU Top500.

Operations & Logistics

Strategy & Innovation

Most shoppers will still steer clear of the high street and shop online post-Covid: study

Location

Land Securities says most of its retail tenants have not paid their June rent, although shopper spending now running at 80% of last year as stores reopen

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IKEA’s elephant in the room and other experiments in home technology

01 Jul 2020by Paul Skeldon

Homeware sales are booming in lockdown, but for IKEA there is an elephant in the room: a massive, 8 foot high one made out of balloons.

How THG Ingenuity is working with beauty brands from Elemis to Burt’s Bees to to sell direct to customers

22 Jun 2020by Chloe Rigby

The Hut Group today announced it had won new contracts worth more than £100m to help beauty brands including Elemis and Burt’s Bees sell directly to shoppers online.

Brands Data Delivery Ecommerce Europe International Marketing Online Payment Product Technology UK

A third of retail sales took place online for the first time in May: ONS

19 Jun 2020by Chloe Rigby

Online retailers won a record share of shopper spending in May, as a third of UK retail sales took place over the internet, according to official figures

Analyst Brands Clothing Covid-19 Customer Department Store Ecommerce Garden Industry Online Other Payment Product Products Research Selling Technology UK

Online booking of entry slots and fitting rooms among the innovations shoppers want to see when they head back to the High Street

10 Jun 2020by Paul Skeldon

As retailers in England get ready to re-open their doors, a survey finds that shoppers are going to tentatively return to shops in the coming weeks, but they want the experience to be very different to how it was pre-lockdown, with online booking of access to stores

Covid-19 Customer Location Mobile Operations and Logistics Strategy & Innovation Strategy and Innovation Technology

How Estonian grocers are using robots for contactless click-and-collect during the pandemic

05 Jun 2020by Chloe Rigby

Shoppers in Estonia are now using robots to take contactless delivery of their grocery orders as online orders surge during the Covid-19 pandemic

Covid-19 Customer Delivery Ecommerce Grocery Online Product Products Technology The Customer UK

How leading UK retailers are approaching safe distancing in-store in practice

26 May 2020by Chloe Rigby

By June 15, just under three weeks from now, all retail shops will be able to open – as long as the coronvirus infection rate is under control. The government has now issued guidance on what retailers can do to ensure that customers and staff can shop safely. Many will also look to the practical example of what other retailers, from supermarkets to hardware stores, are doing to manage customer and staff safety in their shops. This is what some of them are doing

Covid-19 Customer Delivery Location Online Other Payment Retailer Selling Technology UK

Facebook taps into growth in ecommerce with launch of Shop feature for retailers

20 May 2020by Paul Skeldon

Social media giant Facebook has launched a new Shop feature, which will allow retailers to sell on its platform and to integrate selling from Instagram too.

Growth 2000 Industry Marketplaces Mobile Selling Social Commerce Strategy and Innovation Technology

Analysis reveals Morrison's has the slowest page speed for online grocery order

20 May 2020by Paul Skeldon

With demand for online grocery deliveries soaring during recent months due to the COVID-19 pandemic, research undertaken by an SEO testing website has analysed the page loading speed of the UK’s top supermarkets. Online supermarket Amazon Fresh emerged as the quickest, with Morrison’s the slowest.

Industry Operations and Logistics Technology

Do robots hold the key to trading under social distancing? Not if Ocado’s experience is anything to go by

06 May 2020by Paul Skeldon

It’s becoming clear that social distancing measures are here to stay for some time yet, with some sources suggesting that we may be expected to practice social distancing until 2022. Could robots hold the key to getting things moving?

Covid-19 Industry Technology

Currys PC World expands use of video to bring instore shopping experience to online customers during lockdown

06 May 2020by Paul Skeldon

Currys PC World is expanding the use of the ShopLive experience that allows staff to work from home, serve customers remotely and support the transition of store re-openings as lockdown restrictions are lifted

Covid-19 Industry Location Technology

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