The total number of UK online fashion checkouts increased significantly in May, up 115% year-on-year, however, Average Order Value (AOV) remained down compared to last year, showing -9% for the first three weeks in May.
With shoppers no longer able to sign for deliveries, chargebacks and fraud are on the up – at a time when retailers can least afford it. Now, a new app that uses biometrics to verify identity has been launched to help curb the problem.
Card Factory today said that it would continue to develop its strategy of making its products available to customers however they want to buy – whether that’s online, in a shop or via a third-party retailer. Coming out of lockdown, it is looking to develop new innovative ways for its customers to buy that will enable them to visit shops less often while spending more
Ted Baker today unveiled a digital-first transformation strategy in response to “the structural transition from physical stores to digital retail” – and as it reported a £79.9m pre-tax loss in its latest full-year results