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Superdry prioritises online and sustainability in its search for growth

Superdry prioritises online and sustainability in its search for growth

19 Jan 2021by Chloe Rigby
Superdry is now prioritising investment into online and multichannel after a first half in which 50% of its sales were made online. At the same time, ecommerce grew by 49.8% compared to the same time last year. But customers’ shift online was also a move away from shops, where sales fell by 44.8%
BrandsCovid-19EcommerceEUEuropeFocusMarketingOnlineOtherPeakPeopleProductResearchRetailerUK
AO hails strongest ever peak trading period - and says shoppers won’t look back from buying electricals online

AO hails strongest ever peak trading period - and says shoppers won’t look back from buying electricals online

19 Jan 2021by Chloe Rigby
AO World’s chief executive believes shoppers will never look back from buying electricals online following the retailer’s strongest ever peak trading period. Covid-19 has kept more shoppers at home, resulting in higher levels of online demand for the electrical products that AO sells – and John Roberts says that has accelerated the shift online in his market
AOAO WorldRXUK Top500
Hotel Chocolat says online sales fully offset Covid-19 store closures

Hotel Chocolat says online sales fully offset Covid-19 store closures

19 Jan 2021by Chloe Rigby
The company says that its multichannel model gave it the flexibility to react when trading restrictions affected its UK stores in November and December
Covid-19InternationalOnlineProductsResearchRetailerSellingUK
In other news: Moonpig to float, rising cost of VAT post-Brexit, footfall and Hammerson on rents

In other news: Moonpig to float, rising cost of VAT post-Brexit, footfall and Hammerson on rents

19 Jan 2021by Chloe Rigby
We round up the other stories of interest to multichannel and ecommerce retailers this week. Today we cover Moonpig, footfall, Hammerson and post-Brexit VAT for smaller retailers
AnnualDataDeliveryEcommerceEUOnlineOtherPeopleSellingTechnologyUK
Matalan invests online but third-quarter sales still down by a fifth

Matalan invests online but third-quarter sales still down by a fifth

18 Jan 2021by Chloe Rigby
The value fashion retailer says it has improved online capacity in its supply chain while also starting to ship from store. But although online sales grew by 84% in the third quarter of Matalan’s financial year, that was not enough to stop its total sales, across all channels, falling by a fifth at the same time
Matalan
Seasalt sees customer demand shift online as stores are disrupted by Covid-19

Seasalt sees customer demand shift online as stores are disrupted by Covid-19

18 Jan 2021by Chloe Rigby
Seasalt says ecommerce now accounts for 67% of its sales – and that it expects online to remain the dominant channel in its business even once its stores have reopened from lockdown
ClothingCovid-19CustomerEcommerceEventsInternationalMarketplacesOnlineResearchRetailerUK
Dunelm rolls out ‘deliver to car’ click and collect to 170 superstores

Dunelm rolls out ‘deliver to car’ click and collect to 170 superstores

18 Jan 2021by Chloe Rigby
ManagerOnlinePeakPeopleResearchRetailerTechnologyUK
EDITORIAL How Tesco, Dunelm, Halfords and other Top500 retailers traded in lockdown and over peak

EDITORIAL How Tesco, Dunelm, Halfords and other Top500 retailers traded in lockdown and over peak

15 Jan 2021by Chloe Rigby
N Brown Group sees sales start to recover after pivot towards homewares and gifts

N Brown Group sees sales start to recover after pivot towards homewares and gifts

15 Jan 2021by Chloe Rigby
Jacamo and Simply Be owner N Brown Group today says sales are recovering for its key brands after Covid-19 knocked its core clothing market off course last year. The home shopping group has benefited from a pivot towards selling homewares and gifts, which now account for 42% of its sales
BrandsClothingCovid-19HomewareIndustryOnlineOtherProductResearchSellingUK
PREDICTIONS 2021 payment preferences for 2021

PREDICTIONS 2021 payment preferences for 2021

15 Jan 2021by Scarlette Isaac
2021 predictionsPayment

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