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John Lewis focuses on the customer experience and loyalty as it launches virtual event series

John Lewis focuses on the customer experience and loyalty as it launches virtual event series


EDITORIAL Speed is of the essence

EDITORIAL Speed is of the essence


Snapchat taps into social selling boom with launch of dynamic ads

Snapchat taps into social selling boom with launch of dynamic ads


New lockdown habits here to stay as ‘most plan to keep spending more frequently online’ says Visa

New lockdown habits here to stay as ‘most plan to keep spending more frequently online’ says Visa


77% of consumers say they have bought more during lockdown and will continue to do so

77% of consumers say they have bought more during lockdown and will continue to do so


eBay outlines ‘lockdown spend trends’ and points to how important ‘live’ data is to tapping into the ecommerce boom

eBay outlines ‘lockdown spend trends’ and points to how important ‘live’ data is to tapping into the ecommerce boom


UK retailers turn to digital to survive pandemic – and view it as a long term strategy

UK retailers turn to digital to survive pandemic – and view it as a long term strategy


Mobile operator Three fills customer service gap online with better Q&A

Mobile operator Three fills customer service gap online with better Q&A


‘Rags to riches’: new UK upcycling marketplace launches to promote sustainable shopping

‘Rags to riches’: new UK upcycling marketplace launches to promote sustainable shopping

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