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Store job losses put at almost 10,000 so far in January – while forecasts envisage 19.8% of retail taking place online by 2024

Store job losses put at almost 10,000 so far in January – while forecasts envisage 19.8% of retail taking place online by 2024

28 Jan 2020by Chloe Rigby
The continuing shift from store to online retailing is illustrated by two stories that have emerged in recent days. So far in 2020, almost 10,000 jobs in shops have already been lost, according to the Centre for Retail Research. Meanwhile a GlobalData study forecasts that as much as 19.8% of retailing will take place online by 2024
Location
Sainsbury’s commits to spending £1bn to reach net zero emissions by 2040

Sainsbury’s commits to spending £1bn to reach net zero emissions by 2040

28 Jan 2020by Chloe Rigby
Sainsbury’s has become the latest retailer to set out its sustainability ambitions, with an ambitious commitment to invest £1bn over 20 years in order to become a net zero emissions business in its own operations by 2040. This would see it cut its carbon emissions from a current footprint of one million tonnes a year
ConferenceHealthRetailerSellingTechnologyUK
Magway raises £1m to pilot underground online deliveries

Magway raises £1m to pilot underground online deliveries

28 Jan 2020by Chloe Rigby
UK start-up Magway, which plans to deliver online customer orders through a network of underground pipes, has raised more than £1m in crowdfunding to take its plans to the pilot stage
AgencyAwardsCustomerDeliveryOnlinePeopleTechnologyUK
GUEST ANALYSIS What I learned at NRF – five themes that matter to retail now

GUEST ANALYSIS What I learned at NRF – five themes that matter to retail now

28 Jan 2020by David Gore
This year the industry has dialled back on the sexy stuff, so less around experiences and robots, and more of a renewed focus on understanding the customer and getting the basics right, says David Gore of BJSS
BJSSBrandsNRF
‘Short-term discounting isn’t the answer to the high street’s problems’: study

‘Short-term discounting isn’t the answer to the high street’s problems’: study

28 Jan 2020by Chloe Rigby
The rise of ecommerce, and the emergence of widespread discounting have both influenced the way that shoppers buy in recent years, new research suggests
MarketingSelling
Hotel Chocolat steps up transformation into international multichannel business

Hotel Chocolat steps up transformation into international multichannel business

24 Jan 2020by Chloe Rigby
Hotel Chocolat this week said it was stepping up the pace of change as it rebalances its business towards becoming an international multichannel supplier rather than just a UK retailer
Hotel ChocolatIRUK Top500
Mothercare takes final steps for its shift from multichannel retailer to international brand

Mothercare takes final steps for its shift from multichannel retailer to international brand

24 Jan 2020by Chloe Rigby
Mothercare this week set out its plans to complete its shift from UK multichannel retailer to international brand
IRUK Top500
Gear4Music reports Black Friday dispatches up by 34% after work to upgrade infrastructure

Gear4Music reports Black Friday dispatches up by 34% after work to upgrade infrastructure

24 Jan 2020by Chloe Rigby
Gear4Music this week said that work to upgrade its warehousing and other infrastructure had paid off over the 2019 peak trading season.
Black FridayCyber MondayGear4musicPeak 2019
GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

24 Jan 2020by Myles Dawson
For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond
AgencyBrandsCustomerEuropeEventsInternationalMarketingMobileOnlineOpinionOtherPaymentPeakPeopleRegionResearchSellingUK
In other news.. John Lewis tops customer satisfaction rankings, HMV owner makes new acquisition and Tesco does away with multipacks to cut plastic

In other news.. John Lewis tops customer satisfaction rankings, HMV owner makes new acquisition and Tesco does away with multipacks to cut plastic

24 Jan 2020by Chloe Rigby
Retailers top ratings for customer satisfaction - but satisfaction levels are generally down, HMV owner Doug Putnam buys US business, and Tesco is to stop selling multipacks in order to cut plastic
HMVIRUK Top500John LewisSustainabilityTesco

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