Dunelm says it has now moved all of its customers to its new digital platform, completing a technology shift that started three years ago with its 2016 acquisition of Worldstores.

IRUK Top500

Joules plans four new stores before Christmas after sales pick up across channels

05 Dec 2019by Chloe Rigby

Joules says it plans to open four new stores before Christmas after its sales recovered from a “challenging” September to grow across channels

IRUK Top500 Joules

Three ways Quiz is responding as in-store visitor numbers fall and business moves further online

05 Dec 2019by Chloe Rigby

Quiz said this week that its stores continued to be a relevant part of its omnichannel strategy – despite falling visitor numbers. The fast fashion retailer, ranked Top150 in IRUK Top500 research, saw in-store sales fall by more than a tenth in the first half of its financial year, while a greater proportion of its revenues came from online. But it says that it “continues to believe in the benefits of operating an omnichannel model that provides customers with the opportunity to engage with the

Quiz

IKEA backs returns management start-up as it seeks circular business model

05 Dec 2019by Alex Sword

IKEA has invested in a US start-up which will help it manage waste from returns.

IREU Top500 Sustainability

Four-fifths of commerce leaders excited and “ready” for the future of commerce

04 Dec 2019by Paul Skeldon

Amidst an uncertain and challenging landscape, commerce chiefs across the board are presenting a positive front; nearly four-fifths (79%) of digital commerce leaders feel ready to take advantage of the opportunities digital commerce has to offer

2020 Industry Technology

Global retail sales will slow in 2020, as Sino-US trade war intensifies

04 Dec 2019by Paul Skeldon

Global retail markets will deliver mixed results in 2020, says a new report from The Economist Intelligence Unit. In volume terms, sales growth will slow compared with 2019, but in US dollar terms growth will accelerate

Growth 2000 Industry International

Zalando’s customer acquisition focus pays off during Cyber Week

04 Dec 2019by Alex Sword

Zalando said it had added 840,000 new customers during Cyber Week as it aggressively discounted to focus on acquisition.

Peak

M&Co achieves 10% reduction in returns for users who engage with True Fit

04 Dec 2019by Paul Skeldon

Independent fashion retailer M&Co has boosted overall online conversion rates by an extra 150 basis points (bps) and has seen a 27% increase in average order value (AOV) since implementing True Fit, the data-driven fashion personalisation platform, on its site

Industry M&Co Technology

Shoppers increasingly turning to social media for inspiration, research reveals

04 Dec 2019by Paul Skeldon

UK consumers are 79% more likely today to discover new products on social media than they were just two years ago, new research reveals

Marketing Mobile Social Commerce

Black Friday 2019 was mobile, with 71% of UK shoppers purchasing via smartphone...

04 Dec 2019by Paul Skeldon

Nearly three quarters (71%) of UK shoppers did their Black Friday buying from mobile devices this year, post cyber-weekend data reveal.

Growth 2000 Mobile Peak

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Dunelm completes shift to new digital platform

Joules plans four new stores before Christmas after sales pick up across channels

Themes

Dunelm completes shift to new digital platform

Joules plans four new stores before Christmas after sales pick up across channels

Three ways Quiz is responding as in-store visitor numbers fall and business moves further online

IKEA backs returns management start-up as it seeks circular business model

Four-fifths of commerce leaders excited and “ready” for the future of commerce

Global retail sales will slow in 2020, as Sino-US trade war intensifies

Zalando’s customer acquisition focus pays off during Cyber Week

M&Co achieves 10% reduction in returns for users who engage with True Fit

Shoppers increasingly turning to social media for inspiration, research reveals

Black Friday 2019 was mobile, with 71% of UK shoppers purchasing via smartphone...

Merlin Entertainments looks to seamless payments to transform customer experience globally

What Sainsbury’s is doing to make shopping with it more convenient

WH Smith succeeds on the high street and online through a focus on stationery – and cutting store rents

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How Selfridges is reimagining the department store as retail changes

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