What will the incoming Conservative majority government mean for online and multichannel retailers? We take a look at the manifesto, the October 2019 EU UK Withdrawal Agreement and hear from the British Retail Consortium to read the runes

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PEAK 2019 Are questions of cost and sustainability changing the way we shop?

13 Dec 2019by Chloe Rigby

In today’s Peak 2019 round up, we report on studies that suggest shoppers will spend less this year, either to save money or in an effort to be more sustainable

IRUK Top500 Peak 2019 Sustainability

New Look appoints chief executive to continue its omnichannel transformation

13 Dec 2019by Chloe Rigby

New Look has promoted chief operating officer Nigel Oddy to chief executive, a role that will see him lead the fashion retailer’s omnichannel transformation

IRUK Top500 New Look

Dixons Carphone on how it’s working to improve its multichannel performance

12 Dec 2019by Chloe Rigby

Dixons Carphone today said it was working to improve its multichannel performance as it reported a fall in half-year sales and a pre-tax loss

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Superdry posts half-year loss – but says it is seeing results from cross-channel ‘reset’

12 Dec 2019by Chloe Rigby

Superdry today posted falling half-year sales and a pre-tax loss – but said Black Friday had been its biggest online trading day ever, as its cross-channel ’reset’ continues

IRUK Top500 Superdry

Ocado says most prices will be same or lower when it switches from Waitrose to M&S products

12 Dec 2019by Chloe Rigby

Ocado Retail today said that it will be able to substitute most Waitrose grocery items at the same price or lower when it starts to sell products from Marks & Spencer instead

IRUK Top500 M&S Ocado Waitrose

H&M and Zalando adopt bikes, solar panels in carbon-cutting drive

11 Dec 2019by Alex Sword

Major European fashion retailers H&M and Zalando announced new sustainability initiatives today in a bid to drive down their carbon footprints.

IREU Top500 Operations and Logistics RXEU Top500 Sustainability

Mandatory fee could reduce returns problem, study finds

11 Dec 2019by Alex Sword

A small fee could reduce returns in Germany by 80 million per year, according to a new study.

IREU Top500 Operations and Logistics

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How Hush are using enhanced location data to delight their customers - Webinar with Loqate

Sleigh this holiday season with conversational gift finders - Webinar with Zoovu

EDITORIAL Assessing the implications for retail: from the Conservative election victory to changing shopper behaviour

GUEST COMMENT Unified commerce makes the customer experience even more defining for retailers

GUEST COMMENT Retailers are raising the bar with sustainability efforts, but is it enough?

RXEU Top500 Report 2019

Mothercare appoints Boots as its UK franchise partner

Missguided returns to profit but reports falling sales after lower marketing investment

Themes

Mothercare appoints Boots as its UK franchise partner

Missguided returns to profit but reports falling sales after lower marketing investment

GENERAL ELECTION 2019 What might the result mean in practice for retailers?

PEAK 2019 Are questions of cost and sustainability changing the way we shop?

New Look appoints chief executive to continue its omnichannel transformation

Dixons Carphone on how it’s working to improve its multichannel performance

Superdry posts half-year loss – but says it is seeing results from cross-channel ‘reset’

Ocado says most prices will be same or lower when it switches from Waitrose to M&S products

H&M and Zalando adopt bikes, solar panels in carbon-cutting drive

Mandatory fee could reduce returns problem, study finds

IKEA backs returns management start-up as it seeks circular business model

Merlin Entertainments looks to seamless payments to transform customer experience globally

What Sainsbury’s is doing to make shopping with it more convenient

WH Smith succeeds on the high street and online through a focus on stationery – and cutting store rents

Burberry takes 'social-first' approach to retail and partners with Tencent in China

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