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Themes

GUEST COMMENT Can CRM cushion the sales crash?

GUEST COMMENT Can CRM cushion the sales crash?


GUEST OPINION High street stores jumping on the technology bandwagon

GUEST OPINION High street stores jumping on the technology bandwagon


GUEST COMMENT Will AI mean the end for contact centres or simply lead to higher levels of customer care?

GUEST COMMENT Will AI mean the end for contact centres or simply lead to higher levels of customer care?


GUEST COMMENT Three steps to make click and collect profitable

GUEST COMMENT Three steps to make click and collect profitable


GUEST COMMENT Building retail apps for 'the next billion'

GUEST COMMENT Building retail apps for 'the next billion'


GUEST OPINION How retailers can become more mobile friendly

GUEST OPINION How retailers can become more mobile friendly


GUEST COMMENT Securing card payments in a digital world

GUEST COMMENT Securing card payments in a digital world


GUEST OPINION The consumer is dead, long live the customer

GUEST OPINION The consumer is dead, long live the customer


GUEST COMMENT Overcoming the retail apocalypse

GUEST COMMENT Overcoming the retail apocalypse


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