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GUEST COMMENT Post-pandemic packaging: What will consumers want?

13 Aug 2020by Robert Lockyer

From Asos and Topps Tiles to Watches of Switzerland on how customer behaviour is evolving

13 Aug 2020by Chloe Rigby

GUEST COMMENT How to use personalisation as a springboard

13 Aug 2020by Omer Artun

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The 2020 RetailX Europe Top1000

Operations & Logistics

Strategy & Innovation

How the Lidl Plus app is designed to foster customer loyalty

Strategy and Innovation

Watches of Switzerland reports record year as luxury shoppers bought online and from regional shops after Covid-19 pandemic

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Google reveals Shoploop, bringing together social, video and ecommerce into one shoppable app

22 Jul 2020by Paul Skeldon

Google is looking to join up the worlds of social media and ecommerce – along with video and influencers – with a pilot project designed, it says, to cater to the new way consumers shop.

Mobile and social – along with international traffic – driving UK ecommerce growth

15 Jul 2020by Paul Skeldon

Mobile retailing grew by 57% in the UK across the lockdown, with 13% of mobile-based sales now coming from social as shopper habits make a permanent shift in device and channel.

Growth 2000 Growth 3000 Europe International Mobile Resilience Social Commerce

Bazaarvoice adds Curalate’s visual commerce solutions as Gen Z brings social, influence and images together

08 Jul 2020by Paul Skeldon

Tapping into a 17% increase in photos and videos in reviews, along with Gen Z increasingly shopping via social media, review and UGC platform Bazaarvoice has acquired Curalate to create visual-UGC-social influencer solution.

Marketing Mobile Social Commerce Strategy and Innovation Technology

Snapchat taps into social selling boom with launch of dynamic ads

03 Jun 2020by Paul Skeldon

To tap into the swift shift in D2C and retailer ecommerce brought about by the coronavirus pandemic, Snapchat has joined the social media foray into ecommerce with the launch of dynamic ads.

Growth 2000 Marketing Mobile Selling snapchat Social Commerce

Facebook taps into growth in ecommerce with launch of Shop feature for retailers

20 May 2020by Paul Skeldon

Social media giant Facebook has launched a new Shop feature, which will allow retailers to sell on its platform and to integrate selling from Instagram too.

Growth 2000 Industry Marketplaces Mobile Selling Social Commerce Strategy and Innovation Technology

Payment app that taps into social selling and ‘pre-loved’ revamps to meet growing demand

18 Mar 2020by Paul Skeldon

With the number of ‘social sellers’ – people who sell online through sites like Depop, Ebay or Gumtree – growing fast and with a booming second-hand resale market is expected to reach $51billion in the next five years, there is a growing need for a simple way to pay

Growth 2000 Mobile Payment Social Commerce Sustainability

Reviews, discounts and photos most likely to drive online purchases for DTC fashion and beauty brands

19 Feb 2020by Paul Skeldon

A new study analyses the digital customer experience delivered by 50 leading direct-to-consumer brands in categories such as fashion and beauty and finds that reviews, discounts and photos drive sales

beauty DTC fashion Growth 2000 Marketing Mobile Social Commerce

Little Mistress sees boost from ethically conscious Facebook fashion campaign

29 Jan 2020by Paul Skeldon

Fashion retailer, Little Mistress has generated a 94% year-on-year boost to Black Friday sales following an ethically conscious Facebook fashion campaign

Facebook Growth 2000 Little Mistress Marketing Mobile Peak Selling Social Commerce Sustainability

Pinterest launches AR powered Try On for lipstick to tap into growing number of beauty shoppers

29 Jan 2020by Paul Skeldon

With 42% of its shoppers looking for beauty products, Pinterest is launching a new augmented reality feature, Try On powered by Lens, for trying on different lipstick shades to match skin tone – and then allowing shoppers to buy from the app

Mobile Social Commerce