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Unilever focuses strategy on ecommerce as online sales grow by 61% during Covid-19 lockdown – but overall turnover falls

Unilever focuses strategy on ecommerce as online sales grow by 61% during Covid-19 lockdown – but overall turnover falls

04 Feb 2021by Chloe Rigby
Unilever’s ecommerce sales grew by 61% in its latest financial year as shoppers turned online to buy its hygiene and ‘at home’ food brands during Covid-19 lockdowns. Ecommerce and digitisation are now one of Unilever’s five strategic choices
BrandsCovid-19CustomerDeliveryEcommerceEuropeOnlineProductsResilienceSellingSubscriptionTechnologyUK
Subscription retail climbs in 2020 with more than a third of UK shoppers signed up to a service

Subscription retail climbs in 2020 with more than a third of UK shoppers signed up to a service

03 Feb 2021by Paul Skeldon
Customers’ interest in subscription-based buying has also seen an increase over the past year, with more than a third (37%) of consumers have subscribed to a paid next-day delivery service such as Amazon Prime – 9% more compared to two years ago.
Growth 2000IndustrySellingSubscription
Subscriptions for physical goods to hit $263bn by 2025, overtaking digital subscriptions

Subscriptions for physical goods to hit $263bn by 2025, overtaking digital subscriptions

14 Oct 2020by Paul Skeldon
The market for consumer subscriptions for physical goods will grow from an expected $64 billion in 2020 to more than $263 billion in 2025, a new report from Juniper Research suggests.
CustomerGrowth 2000Growth 3000 EuropeResilienceSellingSubscription
Retailers already discounting as Amazon Prime Day sets the mood for peak trading 2020

Retailers already discounting as Amazon Prime Day sets the mood for peak trading 2020

09 Oct 2020by Chloe Rigby
AnalystBrandsCovid-19CustomerDataDeliveryFocusOnlineOtherPaymentPeakProductsSubscriptionUK
Amazon offers luxury brands a new route to market

Amazon offers luxury brands a new route to market

15 Sep 2020by Chloe Rigby
Amazon said today that it was moving into the luxury category, with selected shoppers to receive invitation-only access to brands including Oscar de la Renta via their mobile devices
BrandsClothingCustomerDeliveryFocusJewelleryJewellery and AccessoriesMarketplacesMerchandisingMobileOnlineOtherProductsResearchSubscriptionTechnologyThe CustomerUK
Retail subscriptions jump 50% in lockdown with food boxes, wine and grooming leading the way

Retail subscriptions jump 50% in lockdown with food boxes, wine and grooming leading the way

24 Aug 2020by Paul Skeldon
The lockdown has fuelled a boom in retail subscription services, with research showing that UK consumers now have an average of seven per household and spend around £46 a month – £552 a year – on subs.
Covid-19Growth 2000IndustryResilienceStrategy & InnovationStrategy and InnovationSubscription
HelloFresh takes space for second UK base

HelloFresh takes space for second UK base

14 Aug 2020by Chloe Rigby
HelloFresh has leased space for its second UK site as it expands in this market.
Covid-19Growth 2000SubscriptionUK
How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

31 Jul 2020by Chloe Rigby
Pets at Home showed how it invested in omnichannel services during the Covid-19 lockdown and now plans to continue to do so amid signs that demand is growing both for pets and for digital ways of buying. Omnichannel sales grew by a record 71% in its first quarter but store and vet revenues both fell, taking the business to an overall 1% drop in revenues.
Covid-19CustomerOnlineProductsResearchResilienceRetailerSubscriptionTechnologyThe Customer
Retail subscriptions set to increase globally, as shoppers find new ways to buy

Retail subscriptions set to increase globally, as shoppers find new ways to buy

29 Jul 2020by Paul Skeldon
Subscription services for regular retail purchases, especially in the grocery sector, are set to soar as post-lockdown shoppers continue to find new ways to avoid going into stores.
CustomerGrowth 2000Growth 3000 EuropeInternationalSellingSubscription
Summer sale season peaks online

Summer sale season peaks online

16 Jul 2019by Chloe Rigby
This year’s summer sale season is reaching its peak today at ecommerce sites from Amazon and Currys PC World to department stores including John Lewis and Debenhams
BrandsCustomerDeliveryDepartment StoreEcommerceMobileOnlineOtherPeakRetailerSellingSubscriptionUK

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