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INTERVIEW James Le Brocq of Studio on the journey from catalogues to digital-first retailing

INTERVIEW James Le Brocq of Studio on the journey from catalogues to digital-first retailing


How Hotel Chocolat is using delivery information to improve the customer experience

How Hotel Chocolat is using delivery information to improve the customer experience


RESEARCH How European shoppers want to buy – and why

RESEARCH How European shoppers want to buy – and why


AO reports sharp rise in sales and profits in ‘step change year’

AO reports sharp rise in sales and profits in ‘step change year’


Hotter Shoes uses AR to enable shoppers to use their smartphone to try on footwear

Hotter Shoes uses AR to enable shoppers to use their smartphone to try on footwear


Pets at Home sales top £1bn in a year of pandemic disruption – and growing pet ownership

Pets at Home sales top £1bn in a year of pandemic disruption – and growing pet ownership

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