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How retailers from supermarkets to department stores are working to improve their sustainability in 2021

How retailers from supermarkets to department stores are working to improve their sustainability in 2021

18 Feb 2021by Chloe Rigby
Multichannel retailers from John Lewis to Sainsbury’s, Aldi and Asda are continuing to introduce fresh ways to improve their sustainability as they move into 2021. Plus, eBay says demand is growing on its marketplace for the recycled and refurbished furniture sold by sellers including Clear Cycle
BrandsCustomerDepartment StoreGardenHome and GardenManagerOnlineOtherPeopleProductProductsRetailerThe CustomerUK
Digital investment could boost the value of UK retail by £21bn by 2040: study

Digital investment could boost the value of UK retail by £21bn by 2040: study

16 Feb 2021by Chloe Rigby
Investment in digital technologies could add £11bn (+3.6%) to the value of the UK retail sector by 2030, and £21bn (+6.2%) by 2040, helping the industry to recover from the effects of the Covid-19 pandemic, a new study suggests
Covid-19CustomerDataHealthIndustryOtherPeopleResearchThe CustomerUK
Move upmarket through £100m 'elevation without limits' strategy starts to bear fruit for Frasers Group

Move upmarket through £100m 'elevation without limits' strategy starts to bear fruit for Frasers Group

10 Dec 2020by Chloe Rigby
Frasers Group today said its £100m ‘elevation without limits’ strategy was “bearing fruit” as it reported a 17.6% jump in profits in half-year results.
AnalystBrandsCovid-19CustomerDataDepartment StoreEuropeOnlineResearchRetailerThe CustomerUK
Purple Tuesday call for retailers to act to make it easier for disabled people to buy online

Purple Tuesday call for retailers to act to make it easier for disabled people to buy online

03 Nov 2020by Chloe Rigby
Shopping has become harder for disabled people both online and in-store during the Covid-19 pandemic, new research has found. Now retailers are now being urged to act in order to make websites and apps easier to use by people who are often looking to buy the essentials
Covid-19CustomerFocusMobileOnlineOtherPeopleProductProductsResearchThe CustomerUK
Amazon offers luxury brands a new route to market

Amazon offers luxury brands a new route to market

15 Sep 2020by Chloe Rigby
Amazon said today that it was moving into the luxury category, with selected shoppers to receive invitation-only access to brands including Oscar de la Renta via their mobile devices
BrandsClothingCustomerDeliveryFocusJewelleryJewellery and AccessoriesMarketplacesMerchandisingMobileOnlineOtherProductsResearchSubscriptionTechnologyThe CustomerUK
Leading 1,000 retailers in Europe and a new Elite named in new RetailX report

Leading 1,000 retailers in Europe and a new Elite named in new RetailX report

04 Aug 2020by Chloe Rigby
A new RetailX report names the Top1000 multichannel and ecommerce retailers serving Europe and the six Elite leaders that top the list
How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

31 Jul 2020by Chloe Rigby
Pets at Home showed how it invested in omnichannel services during the Covid-19 lockdown and now plans to continue to do so amid signs that demand is growing both for pets and for digital ways of buying. Omnichannel sales grew by a record 71% in its first quarter but store and vet revenues both fell, taking the business to an overall 1% drop in revenues.
Covid-19CustomerOnlineProductsResearchResilienceRetailerSubscriptionTechnologyThe Customer
WEBINAR OVERVIEW: Retail’s Path Forward: The Need to Intensify Digital and Build Greater Resilience

WEBINAR OVERVIEW: Retail’s Path Forward: The Need to Intensify Digital and Build Greater Resilience

10 Jul 2020by Alex Sword
In a recent InternetRetailing webinar, Retail’s Path Forward: The Need to Intensify Digital and Build Greater Resilience, we heard from Philip Hall, managing director of Europe at CommerceHub.
Covid-19CustomerEcommerceEuropeGardenIRTVLocationProductProductsResilienceRetailerSellingSupplierThe CustomerWebinarWebinars
How Estonian grocers are using robots for contactless click-and-collect during the pandemic

How Estonian grocers are using robots for contactless click-and-collect during the pandemic

05 Jun 2020by Chloe Rigby
Shoppers in Estonia are now using robots to take contactless delivery of their grocery orders as online orders surge during the Covid-19 pandemic
Covid-19CustomerDeliveryEcommerceGroceryOnlineProductProductsTechnologyThe CustomerUK
How Card Factory aims to emerge from Covid-19 with a more multichannel business

How Card Factory aims to emerge from Covid-19 with a more multichannel business

02 Jun 2020by Chloe Rigby
Card Factory today said that it would continue to develop its strategy of making its products available to customers however they want to buy – whether that’s online, in a shop or via a third-party retailer. Coming out of lockdown, it is looking to develop new innovative ways for its customers to buy that will enable them to visit shops less often while spending more
Covid-19CustomerEcommerceOnlineOtherProductProductsResearchRetailerSellingThe CustomerUK

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