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IRC 2019 PREVIEW The countdown is on for this year’s conference

IRC 2019 PREVIEW The countdown is on for this year’s conference


Ted Baker looks to omnichannel for growth as it reports first-half losses

Ted Baker looks to omnichannel for growth as it reports first-half losses


Promise of minimal change in store or online as John Lewis and Waitrose managements merge

Promise of minimal change in store or online as John Lewis and Waitrose managements merge


Sainsbury’s unveils plan for single multichannel, multi-brand retailer

Sainsbury’s unveils plan for single multichannel, multi-brand retailer



IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first


INTERVIEW Levi Strauss & Co:'the 140-year-old startup'

INTERVIEW Levi Strauss & Co:'the 140-year-old startup'


IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion


IRC 2019 PREVIEW The customer expectations conference

IRC 2019 PREVIEW The customer expectations conference


Customer experience now a key driver for shoppers – and retailers: study

Customer experience now a key driver for shoppers – and retailers: study

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