We’re running a series of predictions around how ecommerce and multichannel retail might develop in the year ahead. Today the focus is on how shoppers buy – and the different sales channels that they use
How will retail change and develop in 2019? We hear from industry insiders and share their predictions for the year ahead. This ongoing series will focus on a different theme each time. Today we’re looking at one technology expected to be especially significant in the coming year - artificial intelligence (AI).
In today’s InternetRetailing newsletter we report that more than a half of customers buy as a result of a purchase-related in-app advertisement, while 75% of UK adult consumers move to competitor sites as slow-loading pages silently kill conversion rates.
If you want to thrive as a retailer in the digital age you need to copy Amazon, Asos and Zara. That is perhaps the unsurprising upshot of a survey in Australia by PayPal into how shoppers use their mobiles