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Paul Skeldon

EDITORIAL Does the budget really help, or is it aimed at ‘old retail’?

04 Mar 2021by Paul Skeldon

Chloe Rigby

EDITORIAL How retail experiments in a year of change have led to fresh – and profitable – solutions

02 Mar 2021by Chloe Rigby

Maria Prados

GUEST COMMENT The future of retail: from physical to digital

02 Mar 2021by Maria Prados

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RXUK Top500 Report 2021

RXUK Top500 Report 2021

The RetailX UK Top500 2021

Operations & Logistics

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Retail Resilience

M&S to launch a digital credit option for loyalty club members

M&S to launch a digital credit option for loyalty club members

Waitrose opens new online fulfilment centre in London - set to deliver 25,000 orders a week

Waitrose opens new online fulfilment centre in London - set to deliver 25,000 orders a week

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Themes

M&S to launch a digital credit option for loyalty club members

M&S to launch a digital credit option for loyalty club members

04 Mar 2021by Chloe Rigby

Members of M&S’ loyalty club will this year be able to pay online or via the M&S app using a new digital credit option from M&S Bank

credit M&S payment options

Waitrose opens new online fulfilment centre in London - set to deliver 25,000 orders a week

Waitrose opens new online fulfilment centre in London - set to deliver 25,000 orders a week

04 Mar 2021by Scarlette Isaac

Covid-19 Customer Delivery Resilience Strategy and Innovation

eBay launches 'certified refurbished' hub selling discounted goods from trusted brands

eBay launches 'certified refurbished' hub selling discounted goods from trusted brands

04 Mar 2021by Chloe Rigby

Shoppers on eBay can now buy refurbished products from trusted brands at a discount on a new dedicated hub launched as the marketplace responds to increasing demand from shoppers

eBay refurbished

First Amazon Fresh checkout-less grocery store opens in London

First Amazon Fresh checkout-less grocery store opens in London

03 Mar 2021by Paul Skeldon

The first Amazon Fresh store has opened today in Ealing in West London, offering the company’s checkout-less experience to shoppers in the UK for the first time.

Amazon Amazon Go Grocery Industry Mobile Technology

BUDGET 2021 What has the chancellor done for retail and the recovery?

BUDGET 2021 What has the chancellor done for retail and the recovery?

03 Mar 2021by Paul Skeldon

Today’s budget has much in it to help retail get back on its feet post-lockdown 3.0. InternetRetailing assess the key elements that will impact our sector and offers some expert commentary.

Budget 2021 Industry

Lovehoney turns on new platform to cater to 80% mobile traffic and editorially-led sales push

Lovehoney turns on new platform to cater to 80% mobile traffic and editorially-led sales push

03 Mar 2021by Paul Skeldon

Lovehoney, the sexual wellbeing brand and online retailer, is going mobile-first as it sees 80% of its traffic coming from smartphones in the Covid ecommerce boom and an increasing need for editorially led content to help make the sale.

Industry Lovehoney Mobile Technology

Ralph Lauren courts younger market with launch of luxury apparel rental scheme

Ralph Lauren courts younger market with launch of luxury apparel rental scheme

03 Mar 2021by Paul Skeldon

Ralph Lauren joins a growing number of luxury retailers looking to tap into a burgeoning interesting in designer brands with the launch of a subscription-based apparel rental scheme.

Growth 2000 Growth 3000 Europe Industry luxury Ralph Lauren receommerce Sustainability

Bookshop.org shares a £1m profit with indie book stores as it fast tracks them to ecommerce

Bookshop.org shares a £1m profit with indie book stores as it fast tracks them to ecommerce

03 Mar 2021by Paul Skeldon

Bookshop.org – the ‘rebel alliance’ independent online bookstore aggregator set up to fight the dominance of Amazon – has generated more than £1m for UK independent bookstores since November.

Bookshop.org Growth 2000 Industry

Half of shoppers believe QR codes are ‘the future of shopping’, research shows

Half of shoppers believe QR codes are ‘the future of shopping’, research shows

03 Mar 2021by Paul Skeldon

Around half (50%) of shoppers call QR codes ‘the future of shopping’, despite their relative scarcity pre-pandemic – and the fact that they have been around since 1994.

Mobile QR codes

UK third most popular market globally for online cross-border shopping

UK third most popular market globally for online cross-border shopping

03 Mar 2021by Paul Skeldon

The UK is the third most shopped market for international online purchases, topped only by China and the US – while more than two thirds (68%) of shoppers surveyed made ecommerce purchases outside their home country in 2020

Growth 2000 Growth 3000 Europe International

Most Popular

LOCKDOWN 3.0 UK shops return to lockdown as Covid-19 infection rate spikes

LOCKDOWN 3.0 UK shops return to lockdown as Covid-19 infection rate spikes

COVID-1905 Jan 2021

How Burberry uses digital to drive growth in its multichannel business during lockdown

How Burberry uses digital to drive growth in its multichannel business during lockdown

Strategy and Innovation21 Jan 2021

John Lewis tests different ways of selling in branches of Waitrose as it works to get closer to its customers from fewer stores

John Lewis tests different ways of selling in branches of Waitrose as it works to get closer to its customers from fewer stores

Customer01 Mar 2021

Unilever focuses strategy on ecommerce as online sales grow by 61% during Covid-19 lockdown – but overall turnover falls

Unilever focuses strategy on ecommerce as online sales grow by 61% during Covid-19 lockdown – but overall turnover falls

Brands04 Feb 2021

Ecommerce grew by 46% in 2020 - its strongest growth for more than a decade – but overall retail sales fell by a record 1.9%: ONS

Ecommerce grew by 46% in 2020 - its strongest growth for more than a decade – but overall retail sales fell by a record 1.9%: ONS

Industry22 Jan 2021

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