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EDITORIAL How retailers from Asda to Primark, Farfetch and Pets at Home are responding to disruption

26 Feb 2021by Chloe Rigby

GUEST COMMENT Is the government right to consider an online retail sales tax?

26 Feb 2021by Ed Bradley

GUEST COMMENT Turning physical traffic into contacts with WhatsApp QR Codes

25 Feb 2021by Paul Skeldon

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RXUK Top500 Report 2021

The RetailX UK Top500 2021

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Shoppers look forward to the end of lockdown, or so their online behaviour suggests

Marketplaces

Farfetch reports strong sales and its first top-line profit as luxury shoppers went online during lockdown

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Themes

Games Workshop grows its audience and its sales online and across channels despite Covid-19

12 Jan 2021by Chloe Rigby

Games Workshop has grown its audience, sales and profits online and across sales channels despite Covid-19 restrictions restricting its stores in the first half of its financial year

Covid-19 EU Events Online People Products Research Retailer Selling UK Views Workshop

How the retail and logistics industries are responding to high online demand and no deal Brexit fears

11 Dec 2020by Chloe Rigby

Burberry shows that ‘excellent’ first half digital growth – as it adapted to changing shopper behaviour – did not make up for store closures

12 Nov 2020by Chloe Rigby

Burberry today says it has seen “excellent” digital sales growth as it adapted quickly to the way that shoppers wanted to buy as the Covid-19 pandemic hit during the first half of its financial year. But its shops, dogged by lockdown closures in many markets, saw their like-for-like sales fall by 25% – and group sales and profits fell too

Covid-19 EU Events Online Product Products Research Retailer UK Views

Government considers online shopping tax in business rates review

27 Jul 2020by Chloe Rigby

A tax on online shopping is one option being considered by the government as it reviews the business rates system.

Covid-19 Data Online Opinion UK Views

British Land counts the cost of CVAs and administrations as internet-led revolution continues to reshape retail

16 Nov 2018by Chloe Rigby

British Land this week spelt out the £14.5m cost of retailer CVAs and administrations on its business over the last 18 months - and said retailers were reassessing downwards how much space, and what kind of space, they need, as store-based shopping is revolutionised by the internet.

Focus Other People Press Retailer Views

UK ecommerce growth slumped after England was knocked out of the World Cup: IMRG

21 Aug 2018by Chloe Rigby

Online spending slumped after England was knocked out of the World Cup, says the IMRG, in figures released today. As a result, online sales grew by just 10%, overall, in July, compared to the same time last year, according to the IMRG Capgemini e-Retail Sales Index for the month.

Clothing Customer Data Ecommerce Events Focus Garden Online Peak People UK Views

EDITORIAL Zara, Urban Outfitters and Argos tapping into in-store mobile

30 May 2018by Paul Skeldon

Leading retailers are starting to bring online into the store – and its is starting to reap rewards. So what have these top players done and what can you learn from them?

Editorial Location Mobile Operations and Logistics Strategy and Innovation Views

GUEST OPINION Branded products in the age of the smart home

19 Apr 2018by Daniel Barnicle

Smart speakers are taking over – or that’s what recent technology developments seem to suggest. The latest in a series of smart speaker innovations comes from Google, which has just announced that its Home device will provide users with free UK calls.

Mobile Opinion Technology Views

On the importance of meeting customer expectations

16 Apr 2018by Chloe Rigby

One theme that emerges loud and clear in our interview, featured in today’s InternetRetailing newsletter, with Bruce MacInnes, chairman of BrandAlley UK, is the importance of meeting customer expectations. Whether that’s when shoppers order or take delivery, use the mobile website or forthcoming mobile app – or even shop at a potential future store – it’s important, says MacInnes, that the customer understands what to expect, and gets that experience. He makes the point that

Editorial Views