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Ecommerce grew by 46% in 2020 - its strongest growth for more than a decade – but overall retail sales fell by a record 1.9%: ONS

Ecommerce grew by 46% in 2020 - its strongest growth for more than a decade – but overall retail sales fell by a record 1.9%: ONS

22 Jan 2021by Chloe Rigby
Online sales grew by 46% in 2020, compared to the previous year - the largest increase since 2008, official figures show today. Within that, online food sales saw the greatest increase, growing by 79.3%, according to the ONS. But overall retail sales fell by 1.9% as shops closed and customers stayed at home during the Covid-19 pandemic
Covid-19
ANALYSIS How online retailers are responding to new trade barriers affecting their European Union exports

ANALYSIS How online retailers are responding to new trade barriers affecting their European Union exports

22 Jan 2021by Chloe Rigby
UK retailers shipped more ecommerce parcels to customers in Europe than ever before during 2020. But some are now questioning whether selling to European Union (EU) member states is still worthwhile now that new barriers have been introduced to the way that ecommerce retailers sell across borders
BrexitEU/UK Trade and Cooperation Agreement
Fast ecommerce growth at The Works spurs further multichannel investment

Fast ecommerce growth at The Works spurs further multichannel investment

22 Jan 2021by Chloe Rigby
The Works today said its online business ’approximately’ doubled in size during the first half of its financial year, as it launched a new web platform and expanded fulfilment. The retailer says its multichannel approach helps it to stand out in the value sector - and it now plans investment online and across channel
Covid-19RXUK Top500The Works
Pets at Home shows how fast its omnichannel sales grew in the run up to Christmas

Pets at Home shows how fast its omnichannel sales grew in the run up to Christmas

21 Jan 2021by Chloe Rigby
Pets at Home today showed the extent of its omnichannel growth in recent months as it issued a second update on third-quarter trading
Pets at HomeRXUK Top500
How Burberry uses digital to drive growth in its multichannel business during lockdown

How Burberry uses digital to drive growth in its multichannel business during lockdown

21 Jan 2021by Chloe Rigby
Burberry this week showed how it uses digital as a ’key driver of growth’ for retail sales
Covid-19CustomerEUEuropeEventsOnlineResearchRetailerUK
2020 sees mcommerce in UK grow by 30%, with social commerce set to drive growth in 2021

2020 sees mcommerce in UK grow by 30%, with social commerce set to drive growth in 2021

20 Jan 2021by Paul Skeldon
2020 was the biggest mobile shopping year to date, with consumers collectively spending 82 billion hours in shopping apps – 30% up from 2019. The UK also experienced a 30% growth compared to 2019.
Mobile
UK cross-border ecommerce sales up 57%, EU sales still outstrip non-EU

UK cross-border ecommerce sales up 57%, EU sales still outstrip non-EU

20 Jan 2021by Paul Skeldon
Peak holiday trading in November from the UK to the rest of the world grew by 57% in 2020, with November seeing a 42% year on year rise for the month. Trade into the EU saw particularly high growth ahead of Brexit day on 31 January.
Growth 2000Growth 3000 EuropeInternational
Online and a successful peak see WHSmith survive, but tough 2021 awaits

Online and a successful peak see WHSmith survive, but tough 2021 awaits

20 Jan 2021by Paul Skeldon
WHSmith saw a better than expected Christmas peak, but is bracing itself for a large hit in early 2021 as lockdowns hit its stores and travel businesses more than online can compensate for.
IndustryWHSmith
Google trials ability to shop from YouTube videos on mobile

Google trials ability to shop from YouTube videos on mobile

20 Jan 2021by Paul Skeldon
Google is trialling a new way to shop from YouTube videos, as it looks to ramp up how video commerce can be made easier.
GoogleMobileStrategy and InnovationVideo commerceYouTube
InPost rolls out mobile digital receipts across its UK locker network to make life easier for shoppers

InPost rolls out mobile digital receipts across its UK locker network to make life easier for shoppers

20 Jan 2021by Paul Skeldon
Locker delivery brand InPost is to roll out digital receipts for mobile across its UK locker network, to make dropping off parcels at lockers even easier for its customers.
DeliveryMobileTechnology

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