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G-Star uses App Clips to bring instant app experiences without the download to enhance in-store shopping

G-Star uses App Clips to bring instant app experiences without the download to enhance in-store shopping

21 Oct 2020by Paul Skeldon
G-Star is aiming to bring together the best of the online and in-store shopping experience for its customers using Apple’s App Clip technology in its shops along with the Highstreet Mobile shopping app platform.
G-StarInternationalMobileStrategy & InnovationStrategy and InnovationTechnology
Boden grows revenues 5.1% by improving digital experience for online shoppers

Boden grows revenues 5.1% by improving digital experience for online shoppers

21 Oct 2020by Paul Skeldon
Retailer saw 56.6% uplift in order rate and 2.6x increase in conversion through tactical use of personalisation technologies online
ResilienceStrategy & InnovationStrategy and InnovationTechnology
Hotter Shoes increases revenues by 37% thanks to headless commerce revamp

Hotter Shoes increases revenues by 37% thanks to headless commerce revamp

14 Oct 2020by Paul Skeldon
Hotter Shoes, one of the UK’s biggest footwear manufacturers with more than 4 million customers globally, has launched a new website as it prepares to expand into Europe and the US – and it is using headless commerce to make the site as adaptable as possible.
Strategy & InnovationStrategy and InnovationTechnology
Henri-Lloyd charts new course in online and goes D2C

Henri-Lloyd charts new course in online and goes D2C

07 Oct 2020by Paul Skeldon
Sports and sailing apparel brands Henri-Lloyd says it is “cutting out the middlemen” as it rolls out a new ecommerce platform and ramps up its D2C offering.
D2CGrowth 2000Growth 3000 EuropeHeeadless commerceIndustryStrategy & InnovationStrategy and InnovationTechnology
Etam parades live shopping from Fashion Week video feed

Etam parades live shopping from Fashion Week video feed

30 Sep 2020by Paul Skeldon
Etam, the largest lingerie brand in France and the seventh largest worldwide, has partnered has become one of the first major brands to use live shopping from a video feed at its Live Show at Fashion Week last night.
EtamIndustryInternationalResilienceStrategy & InnovationStrategy and InnovationVideo commerce
Smart, frictionless checkout tech to process $387bn of transactions by 2025

Smart, frictionless checkout tech to process $387bn of transactions by 2025

09 Sep 2020by Paul Skeldon
The value of transactions processed by smart checkout technologies – that is where the fixed checkout process is replaced by a frictionless model – will reach $387 billion in 2025, up from just $2 billion in 2020, predicts a study by Juniper Research.
LocationMobilePaymentsmart paymentStrategy & InnovationStrategy and InnovationTechnology
Amazon turns to combination of Alexa, its app and a futuristic shopping cart as it opens its first Fresh Store

Amazon turns to combination of Alexa, its app and a futuristic shopping cart as it opens its first Fresh Store

28 Aug 2020by Paul Skeldon
Amazon has given its first glimpse of its new US Fresh store, which will feature a range of omni-channel and mobile options for shoppers, including pre-ordering, click and collect and free delivery.
AmazonGroceryIndustryInternationalMarketplacesStrategy and Innovation
Retail subscriptions jump 50% in lockdown with food boxes, wine and grooming leading the way

Retail subscriptions jump 50% in lockdown with food boxes, wine and grooming leading the way

24 Aug 2020by Paul Skeldon
The lockdown has fuelled a boom in retail subscription services, with research showing that UK consumers now have an average of seven per household and spend around £46 a month – £552 a year – on subs.
Covid-19Growth 2000IndustryResilienceStrategy & InnovationStrategy and InnovationSubscription
AO adopts AI in its mobile division to continue customer service-led growth

AO adopts AI in its mobile division to continue customer service-led growth

29 Jul 2020by Paul Skeldon
AO, the UK’s largest online electricals retailer, continues its quest to drive growth through exceptional customer service, by applying artificial intelligence (AI) to better segment and target customers to its mobile business AO Mobile.
IndustryMarketingMobileResilienceStrategy & InnovationStrategy and InnovationTechnology
Armani redesigns as a omni-channel retailer in partnership with Yoox Net-A-Porter

Armani redesigns as a omni-channel retailer in partnership with Yoox Net-A-Porter

22 Jul 2020by Paul Skeldon
High-end fashion house Armani is revamping its omni-channel business, pulling together its online and offline stores in a deal with Yoox Net-A-Porter to create what it says will be “a revolutionary, digital and integrated shopping experience for customers”.
IndustryResilienceStrategy and Innovation

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