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IRUK Top500 Brand Engagement Report 2019

IRUK Top500 Brand Engagement Report 2019

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Themes

Department stores need to be driven by digital and experience – and here’s how to do it

Department stores need to be driven by digital and experience – and here’s how to do it


Stores still very much part of the mix as shoppers go multi- and omni-channel, global study finds

Stores still very much part of the mix as shoppers go multi- and omni-channel, global study finds


Casino targets 30% of sales online by 2021 through “digitalisation of customer relationships”

Casino targets 30% of sales online by 2021 through “digitalisation of customer relationships”


Zara owner targets “fully integrated” omnichannel as it plans same-day delivery, click and collect

Zara owner targets “fully integrated” omnichannel as it plans same-day delivery, click and collect


Argos launches AI-powered visual search to connect physical catalogues with online channels

Argos launches AI-powered visual search to connect physical catalogues with online channels


bonprix ecommerce head: Physical retailers are acting like we did 20 years ago

bonprix ecommerce head: Physical retailers are acting like we did 20 years ago


Carrefour online food sales hit €1.2 billion in 2018 amidst omnichannel pivot

Carrefour online food sales hit €1.2 billion in 2018 amidst omnichannel pivot


bol.com and Zalando see third party sales rise in vindication of marketplace strategy

bol.com and Zalando see third party sales rise in vindication of marketplace strategy


Fnac Darty wins €100 million EU loan for digital transformation

Fnac Darty wins €100 million EU loan for digital transformation


Restaurants may ‘need to invest in own tech’ to meet consumer demand for voice and mobile delivery

Restaurants may ‘need to invest in own tech’ to meet consumer demand for voice and mobile delivery

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