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AO adopts AI in its mobile division to continue customer service-led growth

AO adopts AI in its mobile division to continue customer service-led growth


Armani redesigns as a omni-channel retailer in partnership with Yoox Net-A-Porter

Armani redesigns as a omni-channel retailer in partnership with Yoox Net-A-Porter


Bazaarvoice adds Curalate’s visual commerce solutions as Gen Z brings social, influence and images together

Bazaarvoice adds Curalate’s visual commerce solutions as Gen Z brings social, influence and images together


Pets At Home commits to next generation customer engagement across all channels based around mobile

Pets At Home commits to next generation customer engagement across all channels based around mobile


IKEA’s elephant in the room and other experiments in home technology

IKEA’s elephant in the room and other experiments in home technology


Carrefour adds voice grocery shopping with Google Assistant

Carrefour adds voice grocery shopping with Google Assistant


Online booking of entry slots and fitting rooms among the innovations shoppers want to see when they head back to the High Street

Online booking of entry slots and fitting rooms among the innovations shoppers want to see when they head back to the High Street


Facebook taps into growth in ecommerce with launch of Shop feature for retailers

Facebook taps into growth in ecommerce with launch of Shop feature for retailers


How retail is changing at Next – even before the coronavirus

How retail is changing at Next – even before the coronavirus

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