Themes

57% of shoppers say they want digital engagement in the aisle to improve purchasing decisions

04 Aug 2021by Paul Skeldon

UK shoppers are increasingly demanding more digital information at the shelf edge to improve in-store shopping experiences and help inform their buying decisions

converstion CX Location Mobile shelf edge Strategy & Innovation Strategy and Innovation Technology

“Never the same again” - Stephen Langford of Marks and Spencer | RetailCraft recap

03 Aug 2021by Scarlette Isaac

Covid-19 Customer Industry Resilience Strategy and Innovation Technology

How AI has lifted IKEA’s AOV by 2% worldwide

28 Jul 2021by Paul Skeldon

Artificial Intelligence-powered product recommendations and a more scientific approach to data has seen IKEA lift average order value (AOV) by 2% worldwide. Here Albert Bertlisson, head of engineering at Edge at IKEA Retail (Ingka Group) explains how the company did it

AI Ikea Marketing recommendations Strategy & Innovation Strategy and Innovation Technology

Stores hold key to maximising online efficiency as retailers urged to adapt them to distribution

28 Jul 2021by Paul Skeldon

Using stores to reduce last mile costs will maximise online capacity and efficiency for retailers, putting those with a store portfolio back in a dominant position, research suggests

Delivery Location Strategy & Innovation Strategy and Innovation

RetailX and Dune London - Panelist discussion best bits

26 Jul 2021by Scarlette Isaac

Covid-19 Customer Industry Marketing Payment Strategy & Innovation Strategy and Innovation Sustainability

Is the retail industry underestimating the need for technology in sustainability and future pandemics?

21 Jul 2021by Paul Skeldon

Futuroligists think that the retail industry is dangerously underestimating the role that technology will play in building a sustainable operation that can thrive in the face of future pandemics, the climate crisis, and economic and political instability

Strategy and Innovation Sustainability Technology

Media and content markets showcase the trends in how retailers should engage consumers

14 Jul 2021by Paul Skeldon

The rapid growth in digital subscriptions, cross-channel and multi-device delivery, as well as the increasing use of smart devices across the media, gaming, music and TV sectors should be front and centre for retailers looking at how to engage consumers in the months ahead

AR Books Content Games Industry Marketing media Music Selling Strategy & Innovation Strategy and Innovation streaming subscriptions Technology TV Video VR

ITV to launch shoppable TV content, with Boots the first retail partner

07 Jul 2021by Paul Skeldon

UK commercial broadcaster ITV is to launch shoppable TV, allowing viewers to discover and shop items from its programmes directly on screen. The service launches during Love Island on ITV2 with Boots UK as the first confirmed launch partner

Industry ITV media Selling Strategy & Innovation Strategy and Innovation Technology Video

M&S recreates in-store customer homeware advice online with live video service

23 Jun 2021by Paul Skeldon

M&S has launched a live video service designed to help bring the retailer’s renowned in-store service to its online customers.

Industry LIve streaming M&S Strategy & Innovation Strategy and Innovation Technology Video

Majority of shoppers say that price has the greatest impact on their purchase decisions—but not everyone’s looking for a discount

23 Jun 2021by Paul Skeldon

As Amazon Prime Day comes to a close, research shows that, while 57% of shoppers are focussed primarily by price, discounts are not what drives their purchases

Customer discounts Growth 2000 Strategy and Innovation

Media, Games and Television 2021 in discussion - Webinar

2021 EU Top500 Brand Index Webinar: Who are Europe's best D2C Brands? - Webinar

EDITORIAL New Look back in profit, IKEA giving away power, Twitter gets shoppable and voice commerce set to take off

EDITORIAL Joules perky results, Amazon’s fine and how Christmas shopping has started already

GUEST COMMENT Intelligent automation and organic search - preserving your brand in the AI era

The 2021 RetailX European Top1000

Continued ecommerce growth pushes New Look back into post-CVA profit

IKEA is offering £35 in free clean electricity to UK households that switch to green energy