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IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

09 Aug 2019by Chloe Rigby
We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. Today we hear from Robin Phillips of Watch Shop about how the retailer approaches new markets
BrandsConferenceCustomerDeliveryEUEuropeEventsInternationalInterviewsMarketplacesMerchandisingOtherPeopleProductRetailerSellingTechnologyThe CustomerUK
Reach out to customers: is merchandising set for change?

Reach out to customers: is merchandising set for change?

25 Jul 2019by Jonathan Wright
Merchandising is an area where performance has advanced incrementally in recent years. But could the pace of change speed up? Jonathan Wright looks at the numbers
BrandsCustomerEcommerceIREU Top500MerchandisingMobileProductResearchSelling
Consumers impatient with in-store queues, choice and costs turn online to buy: study

Consumers impatient with in-store queues, choice and costs turn online to buy: study

23 Jul 2019by Chloe Rigby
British consumers are becoming impatient with long queues, lack of choice and higher costs in-store – and that’s driving them to shop online instead. That’s the conclusion of a new study that finds consumers running out of patience with high street shopping
CustomerDataMarketingMobileOnlinePaymentPeakProductTechnologyUK
New Look focuses on profitable sales from combination of online and fewer stores

New Look focuses on profitable sales from combination of online and fewer stores

25 Jun 2019by Chloe Rigby
New Look today said its stores and online businesses were working together better than ever, at the end of a year in which the fast fashion retailer has closed more stores than it expected, and is now focused on profitability
AnnualClothingCustomerDeliveryEcommerceFocusIRUK Top500MobileOnlinePeakProductResearchRetailerThe CustomerUK
Digital grows fast at N Brown Group while sales across other channels fall

Digital grows fast at N Brown Group while sales across other channels fall

20 Jun 2019by Chloe Rigby
River Island introduces machine learning to improve store stock forecasting

River Island introduces machine learning to improve store stock forecasting

17 Apr 2019by Alex Sword
River Island has introduced machine learning technology to help it anticipate spikes in demand for products.
LocationProductStrategy and Innovation
Most shoppers still prefer to use online and stores together: study

Most shoppers still prefer to use online and stores together: study

09 Apr 2019by Chloe Rigby
Most UK shoppers prefer to buy in a store, while using online to research their purchase, a new study from Marketingsignals.com suggests
AgencyCustomerMarketingOnlineOtherProductResearchUK
Albert Heijn acquires start-up to expand online lifestyle offering

Albert Heijn acquires start-up to expand online lifestyle offering

02 Apr 2019by Alex Sword
Dutch grocer Albert Heijn is looking to integrate lifestyle services into its website as it acquires a start-up.
IREU Top500ProductStrategy and Innovation
Sir John Timpson on the challenges facing the high street

Sir John Timpson on the challenges facing the high street

01 Mar 2019by Emma Herrod
“I wouldn’t expect 2019 to be worse than 2018, but who knows,” Sir John Timpson told InternetRetailing editor Emma Herrod as he took stock of retail today.
AnalystBrandsClothingConsultancyCustomerDataDeliveryEcommerceEventsFocusLocationMarketingMerchandisingMobileOnlineOtherPaymentPeakPeopleProductResearchRetailerSellingTechnologyThe CustomerUK
Hotel Chocolat keeps faith with stores, after six months of sales growth across channels

Hotel Chocolat keeps faith with stores, after six months of sales growth across channels

26 Feb 2019by Chloe Rigby
Other retailers may be closing stores as shoppers buy more online, but Hotel Chocolat says it believes there are attractive opportunities to open more – and make it easier for customers to access its brand
B2BCustomerFocusProductRetailerUK

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