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Burberry shows that ‘excellent’ first half digital growth – as it adapted to changing shopper behaviour – did not make up for store closures

Burberry shows that ‘excellent’ first half digital growth – as it adapted to changing shopper behaviour – did not make up for store closures

12 Nov 2020by Chloe Rigby
Burberry today says it has seen “excellent” digital sales growth as it adapted quickly to the way that shoppers wanted to buy as the Covid-19 pandemic hit during the first half of its financial year. But its shops, dogged by lockdown closures in many markets, saw their like-for-like sales fall by 25% – and group sales and profits fell too
Covid-19EUEventsOnlineProductProductsResearchRetailerUKViews
Clarks brings in new owner and CVA proposal to help it take its digital transformation forward amid Covid-19 challenges

Clarks brings in new owner and CVA proposal to help it take its digital transformation forward amid Covid-19 challenges

09 Nov 2020by Chloe Rigby
Clarks is set to have a new majority owner to enable it take forward its digital transformation plans – subject to shareholder approval for the transaction and for a CVA that changes the way that its shops pay rent
BrandsCovid-19CustomerFocusPeopleProductResearchRetailerUK
How Hugo Boss is using social media to boost its online sales during Covid-19 uncertainty

How Hugo Boss is using social media to boost its online sales during Covid-19 uncertainty

03 Nov 2020by Chloe Rigby
Hugo Boss today reported a 66% rise in its online sales in the latest quarter of the financial year – although that could not compensate for store closures and group sales fell by 24%. The brand is now using social media to raise awareness of its brand in new ways
BrandsCovid-19DataEcommerceEuropeEventsFocusMarketingOnlineProductRetailerUK
Purple Tuesday call for retailers to act to make it easier for disabled people to buy online

Purple Tuesday call for retailers to act to make it easier for disabled people to buy online

03 Nov 2020by Chloe Rigby
Shopping has become harder for disabled people both online and in-store during the Covid-19 pandemic, new research has found. Now retailers are now being urged to act in order to make websites and apps easier to use by people who are often looking to buy the essentials
Covid-19CustomerFocusMobileOnlineOtherPeopleProductProductsResearchThe CustomerUK
Ocado set to buy two robotics companies to help speed delivery and innovation

Ocado set to buy two robotics companies to help speed delivery and innovation

02 Nov 2020by Chloe Rigby
Ocado today announced that it plans to buy two robotics companies to help it grow its business, speed up delivery and innovate faster. The news comes as Ocado Group raises its full-year profits expectations by 50% as shoppers continue to move to online grocery “in record numbers”
ClothingCustomerDeliveryEcommerceGroceryOnlineOtherPeopleProductResearchTechnology
Dunelm sees sales grow as shoppers buy more homewares online

Dunelm sees sales grow as shoppers buy more homewares online

15 Oct 2020by Chloe Rigby
Dunelm continued to see strong sales growth throughout the first quarter of its financial year, as shoppers continue both to buy homewares - and to do so online. The retailer now plans to repay the government money it received as part of the coronavirus job retention scheme in its last financial year, as long as it continues to escape the effects of the pandemic
DeliveryOnlinePeakPeopleProductResearchResilienceRetailer
DFS sales and profits fall as a result of the Covid-19 lockdown, although online sales remain strong and business now recovering

DFS sales and profits fall as a result of the Covid-19 lockdown, although online sales remain strong and business now recovering

24 Sep 2020by Chloe Rigby
DFS today reported a drop in full-year sales and a bottom-line loss following the Covid-19 lockdown, but says online sales grew by 77% year-on-year from the beginning of lockdown until July 12. The business is now seeing a strong recovery in its current financial year
AnalystCovid-19CustomerDeliveryEUEventsOnlineProductProductsResearchRetailerSellingUKWorkshop
New Look reaffirms faith in the store and omnichannel retail after latest CVA approved

New Look reaffirms faith in the store and omnichannel retail after latest CVA approved

18 Sep 2020by Chloe Rigby
New Look chief executive Nigel Oddy this week said that the retailer still believes in the future of the store within an omnichannel context following its landlords and creditors’ acceptance of a new company voluntary arrangement (CVA) that enables it to bring its store rents in line with turnover
Covid-19CustomerFocusOnlinePhysical StoreProductResearchRetailerUK
Lego sees multichannel investment pay off as ecommerce expanded fast during Covid-19

Lego sees multichannel investment pay off as ecommerce expanded fast during Covid-19

04 Sep 2020by Chloe Rigby
Lego says it has benefited from its multichannel investments as digitalisation and ecommerce gained pace during the Covid-19 pandemic.
Covid-19EcommerceEuropeIndustryOnlineProductProductsResilience
Selfridges introduces online rentals and in-store repairs as it promises to transform the way it sells

Selfridges introduces online rentals and in-store repairs as it promises to transform the way it sells

17 Aug 2020by Chloe Rigby
Selfridges is to introduce online rentals and in-store repairs as it transforms the way that it sells, and that its customers shop. From today it’s introducing a new Project Earth environmental model that it says will change the business for good

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