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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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M-Retailing, Technology »

eBay fashion app to feature revolutionary image swatch technology
May 14, 2012 – 9:15 pm | One Comment

The updated eBay Fashion app for iPhone, available in the UK this month, will now feature innovative Image Swatch technology to allow shoppers to find fashion items on eBay.co.uk that match the colour and pattern of images in photographs.

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Brands set to target smartphone users with local deals as they shop, via free Wi-Fi
May 14, 2012 – 9:12 pm | No Comment
Brands set to target smartphone users with local deals as they shop, via free Wi-Fi

London’s shoppers are in for a surprise thanks to a new partnership that will see mobile vouchers for nearby shops offered through free public Wi-Fi hotspots for the first time in the UK.

INITIALS launches rewards app push for Recyclebank
May 14, 2012 – 9:09 pm | No Comment
INITIALS launches rewards app push for Recyclebank

INITIALS Marketing is to roll out an advertising campaign to launch re:route, a new iPhone app based rewards programme created by Recyclebank, the company that motivates people to take everyday green actions by rewarding green …

MEF tackles Mobile Threats and Security implications as next phase of its m-Commerce Initiative
May 14, 2012 – 9:06 pm | No Comment
MEF tackles Mobile Threats and Security implications as next phase of its m-Commerce Initiative

MEF, the Global Community for Mobile Content and Commerce, has announced the next phase of its m-Commerce Initiative to develop privacy and security standards for m-Commerce in partnership with ASC X9’s Mobile Mirror Group, a …

Tablet users shop more on their device than PC and smartphone users
May 14, 2012 – 9:03 pm | 2 Comments
Tablet users shop more on their device than PC and smartphone users

Consumers are spending increasing amounts of time on mobile connected devices, with time spent on tablets playing a significant role in purchasing decisions as consumers find new ways to research and interact with brands, according …

Study finds year-on-year increase in use of mobile devices for online shopping
May 14, 2012 – 8:59 pm | One Comment
Study finds year-on-year increase in use of mobile devices for online shopping

In the year that has passed since the results of Stibo Systems’s first UK consumer survey were announced, m-commerce – including online shopping via both smartphone and tablet devices – has seen an overall uptake …

O2 launches mobile wallet
May 14, 2012 – 8:56 pm | No Comment
O2 launches mobile wallet

After much hyper and build up in mobile circles, UK operator O2 has launched O2 Wallet, a seamless and secure digital wallet service that will deliver the benefits of mobile money to more UK consumers …

GUEST OPINION Mobile: hero or villain for retailers?
May 14, 2012 – 8:55 pm | One Comment
GUEST OPINION Mobile: hero or villain for retailers?

Whether it’s to dazzle us with how many people are now starting their purchasing journey by turning to their smartphone or new mobile wallet offerings from the likes of Barclays and O2, m-commerce has become …

The global rise in ‘always-on’ mobile and tablet shoppers driving e-commerce, says WorldPay
May 14, 2012 – 8:54 pm | No Comment
The global rise in ‘always-on’ mobile and tablet shoppers driving e-commerce, says WorldPay

Global e-shoppers spend on average 22% (UK average: 25%) of their annual outgoings on goods and services online, shop for 5 hours a month (UK average: 6), watch TV whilst shopping online (global: 46%, UK: …

One iota launches Facebook deals platform DealsJoy as a free alternative to Groupon et al
May 14, 2012 – 8:51 pm | No Comment
One iota launches Facebook deals platform DealsJoy as a free alternative to Groupon et al

Retail technology business One iota, is aiming to take on the likes of Groupon and other group buying services, following the launch of DealsJoy – a free platform that enables businesses of any size to …

Venda expands partnership with Digby to drive store traffic, consumer engagement,
in-store analytics and commerce
May 14, 2012 – 8:48 pm | No Comment
Venda expands partnership with Digby to drive store traffic, consumer engagement,
in-store analytics and commerce

Cross channel mobile engagement and commerce enabler Digby has expanded its agreement with Venda, a world leader in convergent commerce, to leverage the Digby Localpoint Mobile Platform to help Venda eCommerce enabled retailers take full …

The role of mobile in multichannel purchasing
May 14, 2012 – 8:47 pm | No Comment
The role of mobile in multichannel purchasing

Online and mobile channels are gaining traction, whilst the number of consumers using more ‘traditional’ channels – such as catalogues and call centres – is dropping significantly year on year, finds a study by PortalTech …

Twice as many Germans as UK consumers use QR codes, but they are still “Quite Rubbish” finds SKOPOS study
May 3, 2012 – 5:14 pm | 4 Comments
Twice as many Germans as UK consumers use QR codes, but they are still “Quite Rubbish” finds SKOPOS study

Twice as many German consumers are using QR codes that their UK counterparts, according to the latest figures released by market insight and consultancy company SKOPOS. SKOPOS found that 24% of Germans compared to 12% of UK mobile phone users have ever used a QR code

Adoption of mobile payments face significant challenges, report suggest
April 24, 2012 – 9:30 pm | No Comment
Adoption of mobile payments face significant challenges, report suggest

Adoption of mobile payments among consumers in the UK faces a number of challenges, especially overcoming the reticence of older age groups and women, according to Finaccord’s Payment Metrics consumer research study

Complex mobile payments tools seeing retailers miss out on £2.4bn opportunity, says Mobile Money Network
April 24, 2012 – 9:28 pm | 2 Comments
Complex mobile payments tools seeing retailers miss out on £2.4bn opportunity, says Mobile Money Network

The number one issue for shoppers with using mobile payments is the fact that they are required to go through lengthy account creations in each digital retail environment with multiple retailers before they can complete a purchase. The total amount of revenue currently being lost by users exiting at the checkout as a result of an inefficient purchasing process is £2.4 billion

Retailers losing 1 in 20 sales through lack of mobile-enabled sites
April 24, 2012 – 9:25 pm | 3 Comments
Retailers losing 1 in 20 sales through lack of mobile-enabled sites

Bounce rates from mobile devices are currently 10 per cent higher than on desktops according to figures from search marketing agency, Mediarun. For retailers, this means over 5.6 per cent of all mobile traffic, and potential sales, is currently being lost through lack of a mobile-enabled website

Study reveals significant differences in UK shoppers’ buying behaviour across platforms
April 24, 2012 – 9:20 pm | 2 Comments
Study reveals significant differences in UK shoppers’ buying behaviour across platforms

RichRelevance, leading provider of dynamic personalisation for the world’s largest retailers and brands, has unveiled new research from its Shopping Insights organisation on mobile shopping in the UK and finds that mobile spending is on the rise

Asda to pilot contactless payments with Streamline and Visa Europe
April 23, 2012 – 10:44 am | One Comment
Asda to pilot contactless payments with Streamline and Visa Europe

Asda, the UK’s second largest supermarket retailer, will this summer become the latest business in the UK to introduce contactless payments in partnership with Streamline and Visa Europe. The new contactless payment option will be available across 25 stores from July onwards

AT&T debuts location-based services application with Digby
April 23, 2012 – 10:43 am | One Comment
AT&T debuts location-based services application with Digby

When customers walk into one of maurices’ 800+ stores to check out the latest fashion trends, they can now also check in with their smart phones. The retailer has introduced a new branded mobile app to help them enhance their customer’s in-store shopping experience

Type of device used for transaction becoming key indicator of fraudulent behavior, study finds
April 23, 2012 – 9:43 am | No Comment
Type of device used for transaction becoming key indicator of fraudulent behavior, study finds

Knowing the specific mobile device used by a customer sheds additional light on the risk of fraud during a transaction. This is one of several findings detailed within the just-released Kount Fraud Insight: Mobile Transactions and Fraud report. Kount

Relive Internet Retailing Expo 2012 – and get ready to party!
April 23, 2012 – 9:01 am | No Comment
Relive Internet Retailing Expo 2012 – and get ready to party!

The Internet Retailing Expo post event site is now open with videos and slides of all 4 conference tracks PLUS the great interviews from the Innovation Theatre