Nearly three in four consumers (69%) now expect retailers to launch an augmented reality app within the next six months, according to new research.
Ted Baker is to roll out an app-based in-store payment solution, which brings the online and in-store experiences together.
High-street retailers should consider allowing shoppers to authorise in-store payments with part of their body, claims a new report from Worldpay, which reveals the pressure retailers face in meeting the demands of today’s digital shoppers.
Apple’s iPhone X and its facial recognition gained all the headlines last week, but at the same time in China, a fast-food joint also introduced it. Is this going to be the next wave of m-commerce? Dave Gurney, Managing Director, Alchemetrics thinks it is
Fashion is fast. Fashion is forward. Fashion is, well, fashionable. No surprise then that it perhaps more than most in retail is embracing mobile with alacrity. With London Fashion Week in full swing this week, research by Ampersand finds that Burberry, Oasis, Warehouse and House of Fraser are the top (more…)
Nearly half of visits to French Connection’s [IRDX RFCN] website and some 30% of actual online sales came from mobile, as the company reports growth in sales following a major restructuring exercise to reflect just such changing shopper habits.
If you are into mobile retailing and are heading to InternetRetailing Conference 2017 at the Hammersmith Novotel on 5 October, what should you be looking out for across the conference and roundtable sessions?
Despite two thirds of retailers seeing Brexit as leading to damaging unpredictability in the sector, all see mobile as king in this post EU world. Research by VoucherCodes reveals one-third of British retailers (32%) fully anticipate Britain’s exit from the European Union will have a negative impact on business. The report, (more…)
In the run-up to this year’s InternetRetailing Conference (IRC 2017) and eDelivery Conference (EDC 2017) we’re focusing on different highlights of the annual event. This week we focus on the workshops. Attendees at this year’s IRC 2017 can learn from companies who have led, delivered and assisted significant projects for (more…)
As London Fashion week gets underway, a new study shows that fashion retailers are embracing mobile commerce and many are working hard to make mobile user experience better.
Mobile showrooming is alive and well – and Amazon, Google and eBay are the key places shoppers go while standing in a store to check out what they are about to buy.
Lorna Crowley, Head of Marketing at Engage Hub, considers how the communication channel of choice for customers will fair in the time of virtual, voice activated assistants. “Alexa, have you been bought more than 11 million times?” The answer to this question is a simple, yes. By January 2017, that (more…)
The dust may have yet to settle on the launch of the iPhone ‘ten’ and the 8, 8-Plus, Watch 3, 4K TV and iOS11 but having watched the launch I am asking myself what is it going to do to retail.
Retailers beware, the new iPhones are coming your way. Half of existing UK iPhone users say they want the new Apple iPhone X, according to a consumer surveyconducted immediately after news of the product was released last night. A further 39% want “to find out more first”. “This represents a resoundingly successful launch”, says Guy Potter, Head (more…)
Today’s consumers expect strong mobile sites, want flexible fulfillment options, and use a variety of channels to research and make purchases. And among the brands delivering the necessary superior experiences to stay competitive are Apple, Nike, The North Face and Lancome.
72% of consumers say the experience of shopping in the UK leaves them frustrated, research has found.
More than half (55%) of UK consumers expect to abandon using cash for shopping in the next two years – with a quarter adopting mobile wallets.
The vast majority of retailers say that they need to reduce in-store friction in order to attract and keep customers on the high street, according to new research from Qmatic.
SMS is poised to get an upgrade – so what can retailers expect to get from Rich Communications Services (RCS) or SMS 2.0? Rob Malcolm, VP at CLX Communications takes a look
Marketing for retailers is changing rapidly – and it needs to, with increasing numbers of abandoned baskets, changing shopper habits and a shift in how people use shops. Even travel agents are seeing falling footfall, as holiday-makers go digital. These changing habits are shifting everything that retailers do. And chief among (more…)