Arcadia Group’s seven brands — Topshop, Topman, Miss Selfridge, Evans, Burton, Dorothy Perkins and Wallis – are all getting their own online ordering in store service.
The staid old world of Golf is an unlikely place to pioneer new tech, but ‘Golf’s original championship’, The Open, will be accepting mobile payments for the first time this summer.
Retailers should be utilising apps to boost sales across their estate, not just online says Dan Thornton, Head of Solutions Development, Hughes Europe
Better late than never, it has come to pass: we are officially nearly a cashless society. In its latest annual payments survey, the British Retail Consortium (BRC) revealed that cards payments now account for more than 50% of payment transactions. This is pretty momentous news – for the first time in history people prefer something (more…)
2016 seems to have been a pivotal year for retail: not only has digital payments replaced cash as the leading payment tool, but digital channels have become the preferred method of shopping – and voice controlled devices are also starting to find their place.
DV Closet, a digital fashion tech company bringing styling to the virtual world, is offering users of its styling and personal shopping app an interactive way of tracking their own styling journey with its new timeline feature.
Retailers must develop emotional intelligence (EQ) and alter their customer journey accordingly to nudge shoppers to a better online experience.
For the first time ever, cash payments are now not the most popular way to pay – and that is good news for mobile payments.
The recent news that 2016 saw a higher volume of credit and debit card transactions than cash payments, as well as the rapid increase in the popularity of contactless payments, presents retailers with an opportunity to optimise the in-store environment to significantly reduce friction in the customer journey.
Burberry [IRDX RBUR] this week said that mobile now made up 40% of its online sales.
André Stoorvogel, Director, Product Marketing – Payments, Rambus, takes a look at how digital wallets are not only going to shake things up for payments, but for retail in general
I do so like the run up to Prime Day: the hyperbole about Amazon and how well it is going to do; the anti-hyperbole about how Amazon won’t do as well as it likes to think and how it doesn’t rule the world – all good fun and games.
Overall retail sales benefitted from a boost in the weather and price rises in June 2017 according to the British Retail Consortium (BRC) and KPMG this week, who reported a total like-for-like increase of 1.2% and a rise of 2% on the previous month. But eCommerce accounts for most of the retail (more…)
Leading UK pet store Pets at Home has launched a new iPad app across all its 434 stores to make it easier for customers to find products.
For consumers, the appeal of coupons shows no signs of diminishing, with research from Valassis showing that UK shoppers alone save £3.3 billion annually using coupons and vouchers. But it is smartphone based digital coupons that are stealing the limelight.
With Amazon Prime Day kicking off this evening at 6pm, shoppers and retailers alike are hoping for an online shopping extravaganza – but Prime Day is more than just a boon for the giant marketplace, it shows us just how much shopping has changed.
Google Shopping ads on mobile phones are the largest single source of visitors to retail websites, according to a new report – but many retailers are then failing to keep those visitors on site.
Artificial Intelligence is powering innovation in retail, according to new rankings from Webloyalty. It finds the top 50 retail technology initiatives of the last year, with innovations around artificial intelligence (AI) in customer communication and supply chain operations claiming numerous spots on the list.
Retail sales aggregator Lovethesales.com has launched a new Machine Learning (ML) platform to classify and categorise over one million products on its website, at a speed that could change the face of traditional merchandising. It completes a task that would take a team of 10 four years to complete, in (more…)
We know that shoppers want personalised offers at their convenience, and they want free Wi-Fi, but what information will they give up for these services? Where is the line between too personal, and enough service? Dan Thornton, Head of Solution Development, Hughes Europe has the answer