Articles in News
One in 10 retail sales took place online in April as cold weather kept shoppers out of the shops, according to official figures.
The April 2013 Retail Sales bulletin from the Office for National Statistics (ONS) …
Multichannel growth could not save Marks & Spencer from a 14% fall in profits in its latest financial year. The high street retailer said multichannel sales lifted by 16.6% in its last financial year …
Burberry today said it had increased its digital impact both on and offline in its latest financial year. The company reported sales growth but its pre-tax profits fell after a charge relating to the termination …
Interflora today won victory against M&S in a court case centering on the use of competing brands in online search.
A High Court judge found in favour of the florist network, which claimed that Marks & …
by Francis Wallinger
Retailers – with the noted exception of Primark – are, and have been for a good while, striving to make online work for them. But the constantly shifting landscape of the online world …
Pureplay giant Amazon is the world’s most valuable retail brand, according to a new study. The retailer is worth $47.5bn, 34% more than at the same time last year, according to the Millward Brown …
Experts say high street shops must stand out while also adapting to the realities of multichannel commerce if they are to survive in an internet world.
Scott Dacko, associate professor of marketing and strategic management at …
Morrisons this morning confirmed its long-awaited online grocery service would launch in January, delivered in partnership with Ocado.
The supermarket, which is the last of the big four UK supermarkets to sell groceries over the internet, will …
Asda has reported a 16% rise in online sales in the first quarter of its financial year. The company said its multichannel strength helped drive a 1.3% rise in like-for-like sales, excluding VAT and fuel, …
by Adit Abhyankar
The term ‘Big Data’ has become a key marketing buzzword over the past twelve months. But while there has been much rhetoric about its potential benefits, what does it mean in practice?
Big Data …
Dixons Retail today said it was in the best position it had been in for years after its multichannel businesses delivered healthy sales growth in its latest financial year. Chief executive Sebastian James told investors: …
Thomas Cook said today that it had “every confidence” that it would become the leading ecommerce tour operator over the next five years, as it launched a partnership designed to offer its customers personalised holiday …
UK online sales grew by 16% as temperatures warmed in April, new figures suggest.
The IMRG Capgemini e-Retail Sales Index recorded the rise, compared to last April, after warm weather and Easter holidays fell during the …
UK retail stores must adapt to the rise of digital shopping or become obsolete, British Land warned today.
Announcing its full-year results today, the property investor said stores remained central to UK retail in a world …
TUI Travel is set to launch next generation high street shops this summer, where customers will be able to browse holidays on a variety of connected devices while getting personal advice from sales staff.
The travel …
InPost UK has set out its plans to roll out more than 2,000 locker bank terminals across the UK this year.
The company, part of the Polish Stock Exchange-listed private postal company Integer.pl, aims to dwarf …
The day of judgment is upon us. This afternoon the judging panel gathers to produce the shortlist for this year’s Internet Retailing Awards.
The 18-strong judging panel includes key multichannel retailers, vendors and industry analysts, who will …
RichRelevance has bought online merchandising platform provider Avail for an undisclosed sum, in a deal announced this week.
RichRelevance, the San Francisco-based provider of dynamic personalisation, says the move to buy Swedish Avail gives it a …
Barclaycard is using personalisation in a new online bespoke offers service, launched to counter what it describes as ‘offer fatigue’ among consumers.
Using the bespoke offers service, consumers can search for a wide range of offers …
Sainsbury’s today said its online grocery sales were approaching £1bn a year, and continue to grow by 20% a year, proving the success of its multichannel strategy.
The update came as the supermarket reported a 4.5% …

