GUEST COMMENT: Shoppers are now mobile first, but many retailers still have to catch up

Bruno Berthezene Solocal

People are spending more time connected to mobile devices, particularly smartphones. At the same time customers expect their preferred brands to be able to answer every question they may have during their shopping journey and beyond; they want this information available anytime, anywhere and on any device. Unfortunately not all (more…)

Ecommerce driving parcel growth, says Royal Mail, as it warns Amazon’s move towards self-delivery set to brake that growth

Royal Mail

E-retailing continues to drive the growth of parcel deliveries in the UK, the Royal Mail said today. Currently, it said, about 10% of retail sales were made online and this was expected to rise to 13% by 2017. But the delivery company warned that Amazon’s development of its own logistics (more…)