Online sales saw double-digit growth in February while high street sales fell, according to the British Retail Consortium, as shoppers avoided bad weather and flooding and bought online.
Next is reported to be launching a new standalone site dedicated to branded goods.
Jonathan Matchett, operations director of international logistics specialist wnDirect will be speaking at IRX 2014. We caught up with him ahead of his appearance. Internet Retailing: At IRX 2014, you’ll be speaking about exporting to Russia. Why Russia? Jonathan Matchett, operations director, wnDirect: We’re talking about Russia because it is (more…)
In the past few weeks I have had several discussions around ‘wearable technology’ in the context of omnichannel commerce – and no doubt this topic will also be part of many conversations at Internet Retailing Expo. There is one question that keeps coming up: Are wearable connected devices like watches (more…)
Thomas Cook is using Twitter to share deals with bargainhunters quickly. Deal seekers can now tweet their favourite holiday destination to @TCOffers in order to be tweeted back seconds later with a link to a Thomas Cook holiday offer. They can mention up to three destinations in the same tweet, (more…)
Vente-privee.com has moved into the UK’s wine and spirits flash sales market.
Boohoo.com has its sights on fast expansion funded by the £300m it is raising by floating on the London Stock Exchange later this month.
Fast online growth helped drive sales at the John Lewis Partnership past the £10bn milestone, with John Lewis’ online sales alone past £1bn for the first time. Mobile and omnichannel commerce underpinned growth at both Waitrose and John Lewis, while new investment is set to be made online and in (more…)
Richard Newland, commercial director, Zapp, is keynoting in the Mobile and Mobility Theatre at IRX 2014 on Thursday 27 March, on the business imperative topic du jour, Navigating Your Way Through Payment Technologies. Paul Skeldon met up with him ahead of his appearance to find out more about why retailers (more…)
Like most industries and sectors, retailers are driven by the need to provide exceptional customer service. In a crowded, competitive market, this need becomes more prominent. Gaining any kind of advantage becomes invaluable, particularly when it comes to understanding your market; the secret to which is having – and using (more…)
£12m turnover pureplay the Duvet and Pillow Warehouse rebrands as Soak&Sleep today. Chloe Rigby interviews its founder and chief executive, Charlie Hunt.
International shipping specialist wnDirect has launched new delivery services to the Middle East, in response to the fast growth of ecommerce in the region. The company now offers four-day delivery to Oman, Libya, Lebanon, Bahrain, UAE, Saudi Arabia, Kuwait, Qatar and Egypt.
The business rates system is no longer fit for purchase in a multichannel world where retail sales are moving online. That’s the message of Parliament’s Business, Innovation and Skills Committee, as it today publishes a report on the business rates system as it applies to retail businesses. The business rates (more…)
John Lewis is looking for start-up companies developing systems that can help it improve its customers’ shopping experience to occupy its new technology incubator, JLAB. JLAB will launch in May as part of John Lewis’ 150th anniversary celebrations, and will run until September. Through it, John Lewis aims to identify (more…)
Professor Dr Jonathan Reynolds, academic director of the Oxford Institute of Retail Management (OXIRM) at the Saïd Business School, University of Oxford, is speaking at Internet Retailing Expo 2014 (IRX 2014). We caught up with him ahead of his presentation. Internet Retailing: What kind of retailers should be thinking about (more…)
There’s still much debate about whether and how retailers and brands can best sell via social media. We were interested, therefore, to see a recent initiative in which for the first time, Ford used Facebook as a targeted sales channel to sell a limited edition run of 500 EcoSport cars. (more…)
DFS is using 3D technology to enable shoppers to get a rounded view of its products, whatever device they are using. The sofa manufacturer and retailer has boosted the capability of its Sofa and Room Planner iPad app, using LOFT Mobile technology to show the furniture in 3D. Customers upload (more…)
Thorntons today announced fast ecommerce growth and signalled its biggest investment in manufacturing for a quarter of a century as it posted near-50% growth in profits.
Tesco today explained how it planned to put customers first in a “seamlessly connected” omnichannel world in which shoppers are spending more online, and less in stores.
A retail partnership with a track record of innovation has unveiled its latest delivery initiative. Asos and DPD are working together to launch an early warning delivery service, which offers customers night-before notice of what time their parcel will arrive via email or text message. They can then choose between (more…)