UK and European shoppers becoming happier to buy online – and from abroad: study


European shoppers, including the British, are becoming happier to buy online, and from overseas, a new study suggests. Consumers in 12 European countries spent almost €180bn (£132.6bn) online last year, according to PostNord’s new Ecommerce in Europe report, which questioned 11,000 adult consumers in the 12 markets, including more than (more…)

John Lewis shows the importance of the high street to its omnichannel strategy with new flagship Birmingham store

John Lewis press images 2015. The newly opened New Street Birminghm Store. Credit: Ed Robinson/OneRedEye

John Lewis this week confirmed that the high street is still a crucial part of its omnichannel strategy when it opened its biggest store for four years, in Birmingham’s new Grand Central retail development close to New Street Station. The department store group, judged an Elite retailer in Internet Retailing’s IRUK (more…)