Achica uses technology to develop one-to-one customer relationships


Achica is aiming to develop one-to-one relationships with its customers, using new personalisation technology. The members-only lifestyle store, which sells homewares, clothing, food and drink and travel through time-limited promotions, is using the Sailthru omnichannel personalisation platform to power communications and onsite experiences, including email and mobile. As a result (more…)

Monsoon Accessorize customers see and buy full range through in-store iPads

Monsoon store front

Monsoon Acccessorize is piloting new technology that enables customers to see and buy its full range through in-store iPads. Staff at Monsoon’s Victoria Street, London, store are using tablet computers loaded with the Monsoon Accessorize Extended (MAX) technology to show shoppers the extended product range, locate stock, whether it’s in (more…)

Network Rail launches the first railway station parcel collection point that’s open to all retailers and carriers

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Network Rail is trialling ecommerce parcel shops at mainline stations, and says this will be the first time such a service is available to all retailers and carriers for deliveries, collections and returns. The first of the new Doddle collection points opens today at Milton Keynes Central, and will be (more…)