Shoppers could soon be getting money off when they pay in-store or online with such retail giants as Debenhams, Groupon, Feather & Black and House of Fraser, following a tie up between marketing firm Affiliate Window and payment card-to-voucher linking start up Birdback.
One of the dreams of e-commerce is to bring together the richness of data on the web with the experience of actually being in a store. To date this has been done using mobiles to add to the in-store experience. But think again. Now Avenue Imperial is bring the ability (more…)
Achica is aiming to develop one-to-one relationships with its customers, using new personalisation technology. The members-only lifestyle store, which sells homewares, clothing, food and drink and travel through time-limited promotions, is using the Sailthru omnichannel personalisation platform to power communications and onsite experiences, including email and mobile. As a result (more…)
Mobile payment provider Zapp has joined forces with FEXCO so that acquirers can seamlessly support Zapp mobile transactions via FEXCO’s FLASHiZ mobile payment platform to existing PoS hardware. This makes it easier for retailers to integrate mobile payments using both QR codes and NFC so their customers can use their (more…)
JD Williams has cut page load times for its website by more than a quarter, thanks to front-end optimisation technology. When the Manchester-based plus-sized clothing specialist found that page load times were hitting five seconds, it looked for a solution that would help it reduce page response times – and (more…)
The company that came up with the data-driven Tesco Clubcard is now promising greater-still levels of personalisation following a new acquisition. dunnhumby, now part of the Tesco group, has bought Berlin-based Sociomantic Labs for an undisclosed sum. The deal, says 25-year-old dunnhumby, will combine its own insights into the shopping (more…)
Fashion fans who find it hard to get honest feedback from their friends while shopping online can now turn to celebrities from Gok Wan to Simon Cowell instead. In response to research that showed a “significant” proportion of shoppers would welcome an objective opinion on potential purchases, virtual fitting room (more…)
Wiggle says more than 60% of its new shoppers now hail from overseas, thanks to a move to broaden its payment options. The cycle and triathlon specialist pureplay says while it was initially successful in selling Europe but found offering a wider choice of payment methods gave it added impetus. (more…)
Parcelforce Worldwide has unveiled a new delivery service that enables the end customer to rearrange their parcel delivery time or to have it delivered to an alternative address, or to their local Post Office. Retailers sending parcels will have the option of sending a notification by text or email on (more…)
Visa Europe says its digital wallet service has passed a milestone as the payment mechanism moves towards the mainstream. The company today announced new partnerships with 15 European internet payment service providers (IPSPs) including Sage Pay, the Logic Group and Verifone, in a move that it says will increase the (more…)
Monsoon Acccessorize is piloting new technology that enables customers to see and buy its full range through in-store iPads. Staff at Monsoon’s Victoria Street, London, store are using tablet computers loaded with the Monsoon Accessorize Extended (MAX) technology to show shoppers the extended product range, locate stock, whether it’s in (more…)
There’s still much debate about whether and how retailers and brands can best sell via social media. We were interested, therefore, to see a recent initiative in which for the first time, Ford used Facebook as a targeted sales channel to sell a limited edition run of 500 EcoSport cars. (more…)
DFS is using 3D technology to enable shoppers to get a rounded view of its products, whatever device they are using. The sofa manufacturer and retailer has boosted the capability of its Sofa and Room Planner iPad app, using LOFT Mobile technology to show the furniture in 3D. Customers upload (more…)
Joules has expanded the number of payment options it offers online to German customers as it looks to increase sales from the market.
Online shopping is being delivered straight to connected cars, with a pilot of the service unveiled by Volvo Cars.
House of Fraser is using new technology as it looks to measure and understand the way its customers behave when shopping on its website and across its different shopping channels.
Selling in-store inventory online could boost the average retailer’s sales by 20%. So says eBay Enterprise, which has launched an enhanced version of its ship-from-store solution to UK traders. That, it says, would mean an extra £27,000 in sales every day for a £50m-turnover retailer. Michael Kliger, managing director Europe (more…)
Credit and debit cards may be the preferred way to pay online in 2013, but that’s all set to change over coming years, a new report suggests.
Shoppers can now browse John Lewis’ flagship branch online using Google Street View. The retailer says that John Lewis Oxford Street is the first department store in the world to be fully mapped using Google Street View.
Network Rail is trialling ecommerce parcel shops at mainline stations, and says this will be the first time such a service is available to all retailers and carriers for deliveries, collections and returns. The first of the new Doddle collection points opens today at Milton Keynes Central, and will be (more…)