There’s still much debate about whether and how retailers and brands can best sell via social media. We were interested, therefore, to see a recent initiative in which for the first time, Ford used Facebook as a targeted sales channel to sell a limited edition run of 500 EcoSport cars. (more…)
DFS is using 3D technology to enable shoppers to get a rounded view of its products, whatever device they are using. The sofa manufacturer and retailer has boosted the capability of its Sofa and Room Planner iPad app, using LOFT Mobile technology to show the furniture in 3D. Customers upload (more…)
Joules has expanded the number of payment options it offers online to German customers as it looks to increase sales from the market.
Online shopping is being delivered straight to connected cars, with a pilot of the service unveiled by Volvo Cars.
House of Fraser is using new technology as it looks to measure and understand the way its customers behave when shopping on its website and across its different shopping channels.
Selling in-store inventory online could boost the average retailer’s sales by 20%. So says eBay Enterprise, which has launched an enhanced version of its ship-from-store solution to UK traders. That, it says, would mean an extra £27,000 in sales every day for a £50m-turnover retailer. Michael Kliger, managing director Europe (more…)
Credit and debit cards may be the preferred way to pay online in 2013, but that’s all set to change over coming years, a new report suggests.
Shoppers can now browse John Lewis’ flagship branch online using Google Street View. The retailer says that John Lewis Oxford Street is the first department store in the world to be fully mapped using Google Street View.
Network Rail is trialling ecommerce parcel shops at mainline stations, and says this will be the first time such a service is available to all retailers and carriers for deliveries, collections and returns. The first of the new Doddle collection points opens today at Milton Keynes Central, and will be (more…)
Irish shoppers can now return their goods to UK retailers via collection point service CollectPlus for the first time. CollectPlus has teamed up with Irish lockerbank service Parcel Motel to offer the new service. Littlewoodsireland.ie is the first retailer to sign up to it. The retailer, part of Shop Direct, (more…)
Four South Tyneside retailers have gained a place on the high street through what’s thought to be the first digital shopping wall to promote the local community. The wall, in an empty shop in King Street, South Shields, features tea and gift shop Mac ‘N Alli, Little Angels, which sells (more…)
The market for smart glasses will mushroom in years to come, with 10m a year being sold by 2018, up from 87,000 this year. That growth, of more than 11,000%, is projected by Juniper Research, which says more consumers will buy the glasses as their price comes down and as (more…)
Argos is taking its familiar Christmas catalogue digital for the first time. The general retailer has launched what it says is the “first-ever digital gift guide of its kind”. “Our digital gift guide marks a significant departure from the traditional Argos catalogue and offers online shoppers the opportunity to explore (more…)
Henri Lloyd says it has reduced returns rate on the golfing and sailing clothes it sells by 70% as a result of adding a virtual fitting room to its website. The British clothing manufacturer says that customers who use the Fits.me online fitting room have a returns rate of 4.5% (more…)
Whitard of Chelsea is using personalisation in a bid to improve the customer experience for visitors to its website. The tea, coffee and hot chocolate retailer is using technology from personalisation provider Peerius to serve customers relevant content and product suggestions throughout their journey on the website. It is now (more…)
Last week we invited you to submit your questions to Magento co-founder and COO, Roy Rubin in the lead up to Magento Live tomorrow. Today we put them to him, live on twitter. Check out our q&a below. [View the story “#AskRoyRubin – a Twitter Q&A with Magento founder and (more…)
SecretSales is bringing customer loyalty to the flash sales sector. Customers of the private members fashion and homewares site will be able to collect points through purchases on the site and redeem them against future buys. And at five points for every pound spent, and a £5 voucher for every (more…)
Retailers will soon be able to offer their online stock for sale in the store without the need to develop their own software, following a new technology launch. Demandware is unveiling endless aisles functionality in its new Digital Store Solution. The cloud commerce technology provider says this is the first (more…)
Fitting room solutions are taking off for two companies working in the area that have today announced expansion into new markets. Fits.me today said that it now has 23 virtual fitting rooms operating in nine countries, while also announcing nine new signings with retailers including Crew Clothing, Savile Row Company (more…)
Charles Tyrwhitt is planning to boost its testing programme as it looks to make its visitors’ experiences on its website more individual. The upmarket clothing website has opted for technology from customer experience specialist Monetate as it looks to run more concurrent tests on its site in order to improve (more…)