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The latest news, opinion, research and videos from the different channels and industry themes across the site.
Insight into retailer’s performance, on key marketing channels such as social media, email and mobile.
Insight and analysis into mobile commerce that has become an inevitable part of retailers’ multichannel strategy.
Insight into retailers’ cross-channel selling techniques including personalisation, promotional offers that increase a conversion rate.
Authoritative insight into the increasingly pressing issue of sustainability within the retail sector.
Examines the area that holds a winning formula when it comes to delivery, collection and returns.
The latest news and insight on how retailers are choosing which products to sell – and how, around the world.
Insight into a growth of marketplaces and their place in retailers’ international expansion plans, with a focus on global juggernauts including Amazon and eBay.
Focuses on the emerging technologies that are set to transform the way retailers use data to create more personalised experiences. With an in-depth analysis on cloud platforms, artificial intelligence and virtual reality.
Insight into creating and retaining customer loyalty, improving shopping experience and services by tracking an evolving consumerism behaviour.
Focuses on a vast array of retailers’ that have expanded recently, showcasing their international strategies and where their next priorities lay.

Examines the use of technology to make the pick and pack process as efficient as possible, with a look at the latest innovations in autonomous mobile robotics, WMS and AS/AR solutions.

Addressing the complex multi-step process of ecommerce fulfilment.

Covering all aspects of click and collect including shopper behaviour as well as its placement in stores, incentives to choose collection and partnerships.

Addressing the challenge of returns as retailers and brands try to make it easy and convenient for shoppers, while ensuring the process is sustainable and maintainable.

Covering what happens when products are return, how these items are then reused, resold or recycled.


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