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British shoppers return £5.2bn worth of goods each year bought online – and its going to go higher post-COVID

British shoppers return £5.2bn worth of goods each year bought online – and its going to go higher post-COVID


Nearly half of shoppers fail to return unsuitable items due to ‘hassle’

Nearly half of shoppers fail to return unsuitable items due to ‘hassle’


PEAK 2019 How cross-channel retail spending, discounting – and returns – played out this Christmas

PEAK 2019 How cross-channel retail spending, discounting – and returns – played out this Christmas


Return-less refunds offer retailers a green way to tap into modern shopper’s sensibilities

Return-less refunds offer retailers a green way to tap into modern shopper’s sensibilities


Shop Direct outsources returns management ahead of East Midlands move

Shop Direct outsources returns management ahead of East Midlands move


ASOS leads the way in ending ‘Wardrobing’ trend that costs retail £60bn a year

ASOS leads the way in ending ‘Wardrobing’ trend that costs retail £60bn a year


Free returns rise up shoppers’ priority list: study

Free returns rise up shoppers’ priority list: study


Kiosks aim to help solve the returns issue for omni-channel retailers

Kiosks aim to help solve the returns issue for omni-channel retailers


Predictions 2019 How will delivery, returns and the supply chain change in the coming year?

Predictions 2019 How will delivery, returns and the supply chain change in the coming year?


Snap and send back: UK shoppers buy, hashtag and return, study says

Snap and send back: UK shoppers buy, hashtag and return, study says

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